Collections Specialist

PSC Industries; Región Centro; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A reputable company in Jalisco is seeking a part-time Collection Specialist to manage outstanding payments and maintain client relationships. Responsibilities include monitoring accounts, contacting clients, and addressing billing issues. Candidates should have excellent communication and negotiation skills, with prior experience in collections. This role offers major medical and life insurance, along with vacation benefits.

Servicios

Insurance of major medical expenses

Life insurance

Twelve days of vacation

30 days of Christmas bonus

Formación

• Proven experience as a Collection Specialist or similar role.
• Knowledge of billing procedures and collection techniques.
• Familiarity with laws related to debt collection.

Responsabilidades

• Monitor accounts to identify outstanding debts.
• Investigate historical data for each debt or bill.
• Contact clients to ask about their overdue payments.
• Encourage timely debt payments.
• Process payments and refunds.
• Resolve billing and customer credit issues.
• Update account status records and collection efforts.
• Report on collection activity and accounts receivable status.

Conocimientos

Negotiation skills

Communication skills

Problem-solving skills

Herramientas

MS Office

Databases

Descripción del empleo

Collection Specialist

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities

• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Resolve billing and customer credit issues
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status

Requirements

• Proven experience as a Collection Specialist or similar role
• Knowledge of billing procedures and collection techniques
• Familiarity with laws related to debt collection
• Working knowledge of MS Office and databases
• Comfortable working with targets
• Skilled in negotiation
• Problem‑solving skills

Benefits

• Insurance of major medical expenses (Sum assured $20,000,000.00 MXN)
• Life insurance (Death and MXN Disability)
• Twelve Days of vacation per year, plus three floating holidays in addition to the seven official Holidays in Mexico.
• 30 days of Christmas bonus

Schedule: 20 hours per week | 9:00 AM 1:00 PM PST | Type: Part-time | Remote