Clinical Application Analyst - Orders

Impact Advisors Mexico; San Pedro Garza García; Presencial; MXN 201.000 - 335.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

MXN $4,000 monthly grocery vouchers

5 additional paid vacation days before

Paid training and mentorship

15 days Aguinaldo

12 days vacation plus premium

Paid public holidays

Descripción de la vacante

Impact Advisors Mexico is seeking an Epic Orders Associate to support clinical order management workflows and healthcare technology for U.S. healthcare organizations. The role suits professionals from clinical operations, nursing, pharmacy, laboratory services, healthcare IT, or EHR/EMR backgrounds who want to develop Epic expertise.

Epic Orders experience is not required to apply. You will work with U.S. healthcare clients, supporting orders, reporting, testing, and optimization while

Formación

• 1–3 years in healthcare or related environment.
• Proficient English written and spoken.
• Experience with healthcare information systems or EHR/EMR.
• Understanding of clinical workflows and operations.
• Strong analytical and problem-solving abilities.
• Detail-oriented with good data accuracy.
• Excellent communication and collaboration skills.
• Willingness to learn new technologies.

Responsabilidades

• Support clinical order management workflows within Epic.
• Analyze requests, incidents, and workflow issues.
• Assist configuration, testing, validation, and implementation.
• Collaborate with clinicians and operational teams to translate requirements.
• Support laboratory, imaging, medication, procedures order workflows.
• Investigate issues and coordinate resolutions.
• Participate in testing and QA for system enhancements.
• Document workflows, issues, and resolutions.
• Assist with workflow analysis and optimization.
• Collaborate with physicians, nurses, pharmacists, and labs for US clients.
• Support implementation, upgrades, and enhancements.
• Maintain accurate documentation.

Conocimientos

Clinical workflows

Analytical skills

Stakeholder comms

English proficiency

Team collaboration

Adaptability

Herramientas

EHR/EMR systems

Epic orders

Ticketing systems

Descripción del empleo

Impact Advisors Mexico is seeking an Epic Orders Associate to support clinical order management workflows and healthcare technology solutions for U.S. healthcare organizations.

This role is ideal for professionals with experience in clinical operations, nursing, pharmacy, laboratory services, healthcare IT, EHR/EMR systems, or healthcare technology who are interested in developing expertise in Epic and healthcare consulting.

Epic Orders experience or certification is not required to apply.

What You'll Do

• Support clinical order management workflows within Epic.
• Analyze application requests, incidents, and workflow issues related to order entry and order management.
• Support application configuration, testing, validation, and implementation activities.
• Collaborate with clinical and operational teams to understand workflow requirements and translate them into application solutions.
• Support workflows related to laboratory orders, imaging orders, medication orders, procedures, and other clinical requests.
• Investigate application issues, identify potential root causes, and coordinate appropriate resolutions.
• Participate in testing and quality assurance activities for system enhancements.
• Support workflow analysis, optimization, and continuous improvement initiatives.
• Create and maintain application documentation, workflow materials, and support resources.
• Collaborate with physicians, nurses, pharmacists, laboratory personnel, operational stakeholders, and technical teams supporting U.S. healthcare clients.
• Support implementation, upgrade, and enhancement activities.
• Maintain accurate documentation of issues, requirements, testing activities, and resolutions.

Required Qualifications

• 1–3 years of professional experience in healthcare, clinical operations, nursing, pharmacy, laboratory services, healthcare IT, EHR/EMR support, or a related environment.
• Professional working proficiency in English, both written and spoken.
• Experience working with healthcare information systems, clinical applications, EHR/EMR platforms, or ticketing/support environments.
• Understanding of clinical workflows and healthcare operations.
• Strong analytical and problem-solving skills.
• Ability to understand complex workflows and translate operational needs into practical solutions.
• Strong attention to detail and data accuracy.
• Excellent communication and collaboration skills.
• Ability to work effectively with clinical, operational, and technical stakeholders.
• Adaptability and willingness to learn new technologies and processes.

Preferred Qualifications

• Experience with Epic or another EHR/EMR platform.
• Epic Orders experience or certification.
• Experience supporting computerized provider order entry (CPOE) workflows.
• Experience with laboratory, radiology, pharmacy, or procedural workflows.
• Experience supporting physicians, nurses, pharmacists, laboratory personnel, or clinical staff.
• Healthcare technology or consulting experience.
• Experience participating in EHR implementations, upgrades, testing, or optimization initiatives.

We welcome candidates with experience in areas such as:

Clinical & Healthcare

• Clinical Operations
• Laboratory Services
• Clinical Coordination
• Clinical Applications
• Clinical Systems Analyst
• Healthcare Business Analyst
• Clinical Informatics

You do not need prior Epic experience to apply.

Success in this role is driven by the ability to understand clinical workflows, analyze problems, communicate effectively with stakeholders, and learn new technologies within a healthcare environment.

Key Skills

• Clinical workflow analysis
• Order management workflows
• Clinical applications
• Requirements analysis
• Testing and validation
• Stakeholder communication
• Problem solving
• Professional English
• MXN $4,000 monthly grocery vouchers
• 5 additional paid vacation days before completing your first year
• Paid training and continuous mentorship
• 15 days of Aguinaldo
• 12 days of paid vacation plus vacation premium
• Paid public holidays

Why Impact Advisors Mexico?

At Impact Advisors Mexico, you can apply your healthcare experience while developing specialized expertise in Epic and Healthcare IT.

You will collaborate with U.S. healthcare organizations and multidisciplinary teams while gaining experience in workflow analysis, application support, implementation, optimization, testing, and consulting.

This role provides an opportunity to build on your existing healthcare knowledge while developing technology and consulting capabilities in a specialized healthcare environment.

About Impact Advisors Mexico

Impact Advisors Mexico is part of the Impact Advisors network and supports healthcare organizations through specialized healthcare IT, consulting, and operational expertise.

Our teams collaborate with U.S.-based healthcare organizations and technology professionals to support solutions that improve clinical, financial, and operational outcomes.