Client-Focused Campaign Data Analyst

Acxiom; Ciudad de México; On-site; MXN 300,000 - 460,000; Full time

Job summary

Acxiom is seeking a Delivery Analyst in Mexico City to work directly with clients, understanding business objectives, and developing campaigns that bring those objectives to life.

The role involves managing data, workflows, and technology platforms, ensuring campaigns run smoothly and issues are resolved quickly. This position is ideal for someone with 2+ years in IT/CS and a hands-on approach to campaign operations and client delivery.

Qualifications

• 2+ years of IT/CS experience.
• Hands-on experience supporting or executing marketing campaigns.
• Intermediate to proficient SQL experience.
• Experience in technical operations, campaign operations, marketing operations, or client delivery environments.
• Strong troubleshooting and problem-solving skills.
• Experience working directly with clients, customers, or stakeholders.
• Ability to manage priorities and take ownership without much direction.
• Strong English communication skills for working with global teams.
• Multi-tasking skills.

Responsibilities

• Support and execute marketing campaigns from setup through delivery and validation.
• Work with SQL to query, validate, and troubleshoot campaign and customer data.
• Manage campaign inputs/outputs, data feeds, file transfers, segmentation, and other delivery requirements.
• Collaborate with clients and internal teams to translate requests into deliverables.
• Investigate campaign, data, and production issues and drive resolutions.
• Perform quality checks to ensure campaigns and data are accurate before delivery.
• Manage client requests, incidents, and priorities within SLAs.
• Take ownership of your work and know when to escalate to the right technical resources.
• Collaborate with teams across technology, data, operations, and client delivery.
• Mentor less experienced team members.

Skills

SQL

Client interaction

Troubleshooting

Campaign operations

Prioritization

Ownership

English communication

Multi-tasking

Tools

SAS

Campaign management tools

File transfer protocols

Cloud environments

Relational databases design

Job description

Acxiom is seeking a Delivery Analyst in Mexico City to work directly with clients, understanding business objectives, and developing campaigns that bring those objectives to life.

The role involves managing data, workflows, and technology platforms, ensuring campaigns run smoothly and issues are resolved quickly. This position is ideal for someone with 2+ years in IT/CS and a hands-on approach to campaign operations and client delivery.