Chief Business Analyst

EPAM Systems, Inc.; A distancia; MXN 1,277,000 - 1,643,000; Jornada completa

Descripción de la vacante

A global digital solutions provider is seeking a motivated Chief Business Analyst in Mexico to redefine healthcare services. This role involves collaborating with engineering and product teams to define feature requirements and manage project backlogs. Candidates should have over 7 years in business analysis, team leadership, and a solid understanding of healthcare systems. The position offers a dynamic work environment with continuous growth opportunities, competitive benefits, and flexible work arrangements.

Servicios

Career plan and growth opportunities

Unlimited LinkedIn Learning access

Flexible work schedule

English classes with a certified teacher

Major medical insurance

Employee Stock Purchase Plan

Monthly internet and electricity bill support

Formación

• 7+ years of experience in business analysis or related field.
• 2+ years of experience managing development teams.
• Proven experience in full-cycle project contributions.

Responsabilidades

• Collaborate with stakeholders to determine feature requirements.
• Manage backlog and ensure project alignment.
• Produce detailed technical documentation.

Conocimientos

Business analysis

Team leadership

Requirements engineering

Healthcare industry knowledge

Compliance standards (HIPAA, GDPR)

Data management

English proficiency (C1+)

Educación

Bachelor’s degree in Computer Science or related field

Herramientas

Agile methodologies

Cloud tools (AWS)

Descripción del empleo

We are looking for a motivated, forward-thinking, and detail-oriented Chief Business Analyst to join our team and help redefine the future of healthcare.

Responsibilities

• Collaborate with the Engineering Lead and Product Manager to establish feature requirements, including integrations with third-party services
• Work alongside the Engineering Lead to ensure that proposed solutions meet all feature requirements
• Maintain clear and timely communication with Product Managers, stakeholders, and development teams to align objectives
• Partner with engineers and product managers to produce comprehensive technical documentation for projects and products
• Write and refine user stories with detailed descriptions and acceptance criteria, obtaining approval from the technical product owner
• Define and manage both functional and non-functional requirements to support project goals
• Oversee and maintain a well-prioritized backlog to ensure project health and progress
• Facilitate discussions to bridge business needs with technical solutions and ensure alignment across teams

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
• A minimum of 7 years of experience in business analysis or a related field
• At least 2 years of experience managing and leading development teams
• Experience participating in at least 2 full‑cycle projects or contributing to multiple lifecycle phases across various projects
• Strong ability to analyze business needs and convert them into technical and business requirements
• Demonstrated initiative, ownership, and the ability to foster collaboration across teams
• Proven experience in planning, organizing, and managing the Product Design and Business Analysis process
• Solid background in healthcare, with knowledge of healthcare systems and industry‑specific challenges
• Familiarity with HIPAA, GDPR, and other healthcare‑related compliance standards
• Hands‑on experience managing sensitive data such as PHI and PII in compliance with privacy and security regulations
• Proficiency in English at a C1+ level, both written and spoken, for effective communication and collaboration

Nice to have

• Knowledge of Agile methodologies, including frameworks such as Scrum or Kanban
• Understanding of UX/UI principles to contribute to user‑focused product design
• Strong expertise in data governance and data quality management
• Experience with cloud‑based platforms and services, especially AWS tools like Lambda, S3, or DynamoDB

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn Learning solutions
• Constant training, mentoring, online corporate courses, eLearning, and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, Toastmasters, Agile club, and more)
• Enjoyable working environment (gaming room, napping area, amenities, events, sport teams, and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, major medical expenses with dental & visual coverage for the employee and direct family members
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacation days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non‑taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi‑national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting‑edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.