Certification Docs & Process Improvement Specialist

UL Solutions External Career Site; México; Presencial; MXN 30.000 - 46.000; Jornada completa

Descripción de la vacante

UL Solutions in Mexico is seeking a Backend Processing Associate to complete foundational training and acquire essential processing skills. You will understand UL file structures, use internal systems, manage certification documents, and coordinate with multiple functions to hand off work as needed.

You will collaborate with diverse teams, adhere to work instructions and SOPs, analyze data for discrepancies, communicate with stakeholders, and support transformation initiatives to drive quality

Formación

Responsabilidades

• Attend and complete Foundational Training, acquire process skills and meet qualification requirements.
• Understand UL file structure, terminology and systems needed for Processing backend work.
• Utilize system software and tools (internal and customer facing) to manage certification documents and correspondence while following appropriate Work Instructions/ SOPs.
• Receive projects for processing/ fulfilling backend work from various functions and Industries.
• Review project details to ensure readiness of information to process and determine further hand-off to subsequent function/ processes as applicable at the end of project completion.
• Demonstrate ability to analyze data post certification for discrepancies then proactively communicate with appropriate function/departments to resolve issues within a project, if any, in order to complete assigned task/project in a timely manner.
• While processing backend work, documents project status as needed.
• Resolves problems in an expedient, professional and courteous manner.
• Expediently manages and maintains personal request queues and email box.
• Attends to emails from stakeholders with sense of urgency and seeks the direction from leadership to resolve issues requiring additional help.
• Be a change agent, support Business Transformation efforts and continuous improvement initiatives that drives quality and efficiency.
• Ability to work effectively with a diverse team.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Perform other duties as directed.

Descripción del empleo

UL Solutions in Mexico is seeking a Backend Processing Associate to complete foundational training and acquire essential processing skills. You will understand UL file structures, use internal systems, manage certification documents, and coordinate with multiple functions to hand off work as needed.

You will collaborate with diverse teams, adhere to work instructions and SOPs, analyze data for discrepancies, communicate with stakeholders, and support transformation initiatives to drive quality