Business Systems Analyst

Flex; Región Centro; Presencial; MXN 360.000 - 480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pantry vouchers

Saving Fund

Christmas bonus

Holiday bonus

Medical Insurance

Life Insurance

Descripción de la vacante

Flex is looking for a Business Systems Analyst to join our Technology Park team in Mexico. You will research complex problems, design UI mockups, and develop dashboards to improve operations.

The role requires hands-on experience with Tableau and SSRS, plus strong SQL and data management skills. You will communicate with users to resolve issues, create stakeholder-ready deliverables, and execute Global IT projects with integrated design and reporting.

Formación

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Intermediate English proficiency.
• Strong experience developing dynamic dashboards using Tableau (preferred) and/or Power BI.
• Experience with SSRS and SQL query development.
• Knowledge of SQL Server, Oracle, and/or Flex Flow databases.
• Experience with SharePoint content management and design.
• Experience working with computerized databases, process documentation, and guidelines.
• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Excellent communication skills, critical thinking, teamwork, and a proactive mindset.

Responsabilidades

• Research complex business problems and propose automated solutions, incorporating user experience design to improve operations and process efficiency.
• Provide technical expertise in identifying, evaluating, and developing systems — including designing UI mockups, prototypes, and user flows to visualize solutions before implementation.
• Research, design, and test new systems and enhancements, leveraging graphic design and visual communication to create stakeholder-ready deliverables.
• Create infographics, dashboards, and visual documentation to communicate system changes and project status.
• Communicate with users to troubleshoot and resolve system issues, using visual guides and user-centric design to ensure smooth adoption.
• Execute Global IT projects with integrated design and communication deliverables.

Conocimientos

Tableau

Power BI

SSRS

SQL

SharePoint

Excel

Critical thinking

Communication

Educación

Bachelor's degree in Information Technology, Computer Science, or related field

Herramientas

SQL Server

Oracle

Flex Flow

Descripción del empleo

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Business Systems Analyst located in Technology Park.

Reporting to the IT Project Manager the Business Systems Analyst’s role involves:

What a typical day looks like:

• Research complex business problems and propose automated solutions, incorporating user experience design to improve operations and process efficiency
• Provide technical expertise in identifying, evaluating, and developing systems — including designing UI mockups, prototypes, and user flows to visualize solutions before implementation
• Research, design, and test new systems and enhancements, leveraging graphic design and visual communication to create stakeholder-ready deliverables
• Create infographics, dashboards, and visual documentation to communicate system changes and project status
• Communicate with users to troubleshoot and resolve system issues, using visual guides and user-centric design to ensure smooth adoption
• Execute Global IT projects with integrated design and communication deliverables

The experience we’re looking to add to our team:

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Intermediate English proficiency.
• Strong experience developing dynamic dashboards using Tableau (preferred) and/or Power BI.
• Experience with SQL Server Reporting Services (SSRS) and SQL query development.
• Knowledge of SQL Server, Oracle, and/or Flex Flow databases.
• Experience with SharePoint content management and design.
• Experience working with computerized databases, process documentation, and guidelines.
• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Excellent communication skills, critical thinking, teamwork, and a proactive mindset.

Key requirement:

Hands-on experience with Tableau and SQL Server Reporting Services (SSRS) for reporting and dashboard development.

What you’ll receive for the great work you provide:

• Pantry vouchers
• Saving Fund
• Christmas bonus
• Holiday bonus
• Medical Insurance
• Life Insurance

OC16

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).