Business Process Owner

Hitachi Energy Productos de Mexico; Reynosa; On-site; MXN 1,306,000 - 2,052,000; Full time

Job summary

Hitachi Energy Productos de Mexico in Reynosa, MX is seeking a Business Process Owner to lead the design, testing, and optimization of global and regional business processes across SAP S/4 Hana and supporting tools. You will train end users and coordinate across factory and HUB functions to drive project execution and continuous improvement.

You will analyze and map processes from Quotation through Warranty, support testing, and contribute to the HUB roadmap.

Qualifications

• Bachelor's degree and 7–10 years experience.
• Work authorization for MX/US.
• Manufacturing experience preferred.
• Excellent written and verbal communication skills.
• Willingness to travel 10–30%.

Responsibilities

• Support stabilization efforts in the factory and teach SAP S/4 Hana and digital tools.
• Document and update business processes and maps.
• Troubleshoot complex problems and implement preventive measures.
• Lead internal testing and coordinate with business champions.
• Deliver process improvements aligned with HUB goals.

Skills

Relationship building

Project management

Communication skills

Team orientation

Travel willingness

Education

Bachelor's Degree in Business/Engineering

Tools

SAP S/4 Hana

ERP systems

Job description

Job Location and Details

Location: Reynosa, Tamaulipas, Mexico

Job ID: R0151162

Date Posted: 2026-11-06

Company Name: Hitachi Energy Productos de Mexico

Profession (Job Category): Quality Management

Job Schedule: Full time

Remote: No

Job Description

Opportunity Hitachi Energy is seeking a Business Process Owner for its Reynosa, MX location. This role will report into the North America Business Process Manager. The Business Process Owner is responsible for working within the factory and across the HUB to execute projects, troubleshoot business problems, document business requests, design and test business processes, and train end users on business process and tools. Business processes span Quotation through Warranty and include all common global and regional systems and applications utilized to execute the business process.

Your Responsibilities

• Support stabilization efforts within the factory to help end users learn how to use SAP S/4 Hana and digital tools supporting the factories and communicate how to get support for issues.
• Document & update business process and process maps to reflect the new processes in SAP S/4 Hana and supporting tools.
• Troubleshoot, analyze, and resolve complex problems, and develop and implement measures to prevent reoccurrence along with devising modifications and recommend ways to improve.
• Lead internal testing and coordinate the testing with business champions.
• Document / maintain standard work packages.
• Perform work on assigned projects and deliver process improvements by participating in projects related to all functions within the business.
• Deliver continuous improvements based on the strategic vision and roadmap of the HUB functions, factories, and daily operational needs of business end users.
• Document business enhancements, bring forth to discuss within BPO community.
• Investigate and prioritize business requirements to define scope and objectives of the projects and prepare schedules, limitations, time, and desired results.
• Build network of factory champions and lead a cadence for meeting on a regular basis to access training needs or business enhancements.
• Participation in HUB virtual team by leading individual projects, as well as provide support to teammates’ projects.

Your Background

• Bachelor's Degree and a minimum 7-10 years of experience.
• Candidate must already have a work authorization that would permit them to work for Hitachi Energy in MX / US.
• Bachelor’s degree in Business, Mechanical Engineering, Industrial Engineering a related field or 7 or more years of manufacturing experience.
• Proven relationship-building and project management skills.
• Excellent written and verbal communications skills will be required to negotiate resolutions of controversial issues.
• Demonstrated team orientation, motivation, and flexibility.
• Able to travel domestically, 10-30% travel required.
• Ability to meet frequently for project updates and team meetings (onsite or virtually).

Additional Skill Sets

• -Value Stream Mapping and ERP and lean manufacturing concepts Requires broad knowledge of manufacturing operations, business processes, business tools and the flow of data Requires strong analytical skills, initiative, and ingenuity to solve complex problems and implement remedial measures

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other d due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Cultural Fit

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

Contact

E-mail us for data privacy inquiries or technical support.