Business Operations Specialist - English - Remote in MX

Inviso Corporation; México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology consulting firm is looking for a Business Operations Specialist in Mexico. This remote role involves overseeing internal program execution, coordinating multi-departmental communication, and improving operational efficiency. Ideal candidates will have a minimum of 2 years' experience in operations or program management, excellent English communication skills, and strong organizational abilities. This position offers a competitive salary and a comprehensive benefits package.

Servicios

Monthly pantry voucher

Paid time off

Christmas bonus

Medical insurance

Life insurance

Referral bonus program

Education reimbursement

Internet allowance

Formación

• 2+ years’ experience in an Operations Specialist/Program Management function.
• Native English language or C2 level with strong written and verbal communication skills.
• Self-direction, a focus on quality, and the ability to prioritize tasks based on business impact.

Responsabilidades

• Create, document, and maintain business process flows, requirements, and policies.
• Maintain data hygiene and manage input accuracy across systems.
• Execute day-to-day operational requests with efficiency and attention to detail.

Conocimientos

Attention to detail

Strong organizational skills

Analytical abilities

Verbal communication

Written communication

Herramientas

Spreadsheets

Process diagrams

Word processing technologies

Descripción del empleo

Business Operations Specialist - English - Remote in MX

Inviso supports the customer cloud journey across segments and industries, supporting cloud adoption by bringing together an understanding of a customer’s current IT infrastructure, aligning with business priorities and objectives, and providing subject matter expertise in cloud technologies and services. These pillars help customers understand their current state and develop cloud adoption strategies, extending their capabilities, and empowering their organizations.

Operations roles coordinate multiple aspects of a service’s operational execution, support good project management practices, and provide positive customer and partner experiences. The Business Operations Specialist is responsible for overseeing internal program execution, facilitating communication across teams and stakeholders, and delivering regular updates and insights. The role involves owning a range of operational and program coordination tasks, with a focus on efficiency and scalability.

Successful applicants will standardize operational intelligence and facilitate improvements to the tracking and streamlining of reporting. Keen attention to detail, strong organizational and coordination skills, and the ability to work with data to derive insight and drive process enhancements will be key.

Key Responsibilities:

• Create, document, and maintain business process flows, requirements, and policies.
• Maintain data hygiene and manage input accuracy across systems.
• Execute day-to-day operational requests with efficiency and attention to detail.
• Work with the Program Lead to report on risks, opportunities, and areas for improvement.

Qualifications:

• 2+ years’ experience in an Operations Specialist/Program Management function.
• Native English language or C2 level with strong written and verbal communication skills.
• Self-direction, a focus on quality, and the ability to prioritize tasks based on business impact.
• Demonstrates proactivity and a strong commitment to meeting deadlines.
• Excellent written and verbal communication skills.
• Attention to detail with strong analytical and data interpretation abilities.
• Experience with spreadsheets, process diagrams, and word processing technologies.

This is an FTE salaried role with Inviso. Individual and team growth through collaboration are cornerstones of Inviso’s culture, and members of our Consulting Group work closely together to share knowledge, learn, mentor, and develop new and diverse skills.

Inviso is focused on creating an environment where employees feel valued and supported. Our employee benefits reflect this, with a compensation package that is competitive, fair, and flexible. Our benefits in Mexico include a monthly pantry voucher, vacation (paid time off), vacation premium, Christmas bonus/Aguinaldo (30 days), major medical expense insurance and life insurance, referral bonus program, education reimbursement program, and a monthly internet and electricity allowance.

About Inviso:

Inviso is a global technology consulting firm providing a wide range of business services to enterprise organizations across industries, including Data & AI Solutions, Cloud Infrastructure, Advertising & Marketing, Sales Enablement, and Staffing.

Inviso is widely recognized as a global leader in the cloud ecosystem for our strength in many critical areas of our service delivery: customer satisfaction; project management; operational excellence; and technical expertise across major cloud platforms. Cross-team collaboration, training, knowledge transfer, and career opportunities are a core priority!

• 20+ years of consulting experience
• High employee retention, average employee tenure of 5 years