Billing Specialist

Heypulpo; Santiago de Querétaro; Hybrid; MXN 173,000 - 207,000; Full time

Job summary

Evans Transportation Services is seeking a Billing Specialist in Querétaro to join the Billing Manager's team. You will audit carrier invoices, update the TMS, collect missing information, and resolve discrepancies to ensure on-time customer invoices and payments.

The role requires advanced English (B2/C1+), strong Excel/office skills, sharp attention to detail, and the ability to work independently in a structured, process-driven environment.

Qualifications

• Advanced written and spoken English (B2/C1+).
• Strong computer skills, including Microsoft Office and digital communication tools.
• Sharp attention to detail, because accuracy in invoicing and reporting is critical.
• Strong problem-solving skills and a track record of following discrepancies through to resolution.
• Ability to work on your own and to know when to escalate issues to the Billing Manager.

Responsibilities

• Audit and review carrier invoices for accuracy.
• Update the TMS with customer billing information so invoices go out accurately and on time.
• Contact freight carriers to collect missing information and resolve billing problems.
• Troubleshoot billing discrepancies and follow each one through to resolution.
• Prepare accessorial submissions with precise documentation, since errors directly affect revenue.
• Prepare customer reports.
• Create and own key performance metrics for your billing work.
• Help roll out new initiatives that improve the accuracy and timeliness of customer invoicing and carrier payments.
• Escalate issues to the Billing Manager when they need further attention.

Skills

Advanced English (B2/C1+)

Microsoft Office

Attention to detail

Problem solving

Independent work

Tools

MercuryGate

Job description

# Billing SpecialistA real seat on Evans's team — hired through Pulpo.Querétaro · CST Full TimeFull-time// ABOUT THE ROLE## What this job is.Keep customer invoices and carrier payments accurate and on schedule.At Trilled Soluciones, we connect exceptional talent in Mexico with high-growth companies in the United States. We've helped hundreds of professionals build meaningful careers while supporting products that power real businesses.We're looking for a Billing Specialist who loves getting the numbers right. You'll work under the direction of the Billing Manager in a structured, process-driven team, digging into discrepancies and making sure every invoice and carrier payment is accurate and on time.The Billing team counts on this seat to keep customer invoicing and carrier payments clean. You'll own billing accuracy from carrier invoice to customer report, working every day with the Billing Manager, your teammates, and freight carriers.If you're detail-obsessed, comfortable digging into discrepancies, and energized by clean, accurate billing, this role is for you.// ABOUT THE CLIENT## Who you'll work with.EvansEvans Transportation Services is a Waukesha, Wisconsin-based third-party logistics (3PL) provider with over 40 years of experience delivering end-to-end transportation management solutions across North America. As one of the country's first 100 licensed freight brokers, Evans has grown into a sophisticated, technology-driven 3PL offering Full Truckload, L TL, Parcel Optimization, Project Logistics, and cross-border Mexico services.Evans is known for quick response times, carrier invoice auditing, and a highly configurable TMS that gives shippers real transparency across their supply chain. The Managed Operations team relies on its Visibility Manager to keep the team executing consistently, customers informed, and exceptions handled before they become problems.// WHAT YOU'LL DO## Responsibilities.* Audit and review carrier invoices for accuracy.* Update the TMS with customer billing information so invoices go out accurately and on time.* Contact freight carriers to collect missing information and resolve billing problems.* Troubleshoot billing discrepancies and follow each one through to resolution.* Prepare accessorial submissions with precise documentation, since errors directly affect revenue.* Prepare customer reports.* Create and own key performance metrics for your billing work.* Help roll out new initiatives that improve the accuracy and timeliness of customer invoicing and carrier payments.* Escalate issues to the Billing Manager when they need further attention.// QUALIFICATIONS## What we're looking for.* Advanced written and spoken English (B2/C1+), which you'll use every day with carriers and the team.* Strong computer skills, including Microsoft Office and digital communication tools.* Sharp attention to detail, because accuracy in invoicing, reporting, and accessorial documentation is critical.* Strong problem-solving skills and a track record of following discrepancies through to resolution.* Ability to work on your own and to know when to escalate issues to the Billing Manager.// NICE TO HAVE## Extra credit.* Experience with MercuryGate or other TMS platforms.* Background working with U.S.-based carriers, brokers, or 3PLs.* Experience generating reports and tracking KPIs.// WHO YOU ARE## The person who does well here.You're calm, organized, and detail-oriented, and you don't let a discrepancy slip. You're proactive and chase down missing information before it turns into a delay. You communicate clearly by phone, email, and chat. You do well on a structured, process-driven team and can manage your own work without close supervision. Most importantly, you're looking for a stable, long-term opportunity with a company that values your expertise, respects your contributions, and gives you room to grow.Actively hiringposted 4 days ago// ROLE DETAILSLocation: Querétaro · CST Full TimeType: Full-timeClient: EvansSchedule: Full-time, 40 hours per week, CSTLanguages: Advanced English required (B2/C1+)Compensation: Starting at MXN 17,000/moReports to: Senior Billing Account ManagerEmployment Type: Full-time, long-term opportunity