Bilingual Customer Support Specialist (ENG + SPA) - Remote

HOS247 LLC; Tijuana; A distancia; MXN 370,000 - 557,000; Jornada completa

Descripción de la vacante

A growing technology company is seeking a full-time virtual Customer Support contractor to assist English-speaking and Spanish-speaking customers in the USA and Canada. The ideal candidate will be fluent in both languages, tech-savvy, and have at least one year of experience in customer support or sales. Previous US residence and familiarity with Zendesk Support are advantages. This position offers the opportunity for growth within the organization.

Formación

• At least 1 year of experience in customer support or sales roles serving English-speaking customers.
• Must pass a background check.

Responsabilidades

• Provide customer support to English-speaking and Spanish-speaking customers.
• Work from home in a virtual setting.

Conocimientos

Fluency in English

Fluency in Spanish

Tech-savvy

Herramientas

Zendesk Support

Descripción del empleo

Overview

HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.

Learn more https://hos247.com/

Job Description

This is a full-time virtual (work-from-home) Customer Support contractor position in Mexico. You will be working with English-speaking and Spanish-speaking customers in the USA and Canada. We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.

Qualifications

You must be fluent in both English and Spanish, tech-savvy, and have at least 1 year of experience in customer support or sales roles serving English-speaking customers. Familiarity with Zendesk Support is a plus. The previous residence in the US is a big plus. Must be able to pass a background check.