Bilingual CSR: Remote Support Pro with Flexible Hours

Datamark, Inc.; Ciudad Juárez; A distancia; MXN 375,000 - 564,000; Jornada completa

Descripción de la vacante

A leading customer service provider in Ciudad Juárez, Mexico, is seeking a Bilingual Customer Service Representative to assist customers in both English and Spanish. The role involves handling inquiries, maintaining records, and ensuring customer satisfaction. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills. This position offers health insurance, flexible schedules, and a work-from-home option.

Servicios

Health Insurance

Work From Home

Performance Bonus

Paid training

Flexible schedules

Internet Stipend

Formación

• Previous customer service experience preferred.
• Strong problem-solving and decision-making abilities.
• Good computer literacy.
• Ability to work in a fast-paced environment.

Responsabilidades

• Provide accurate information on products or services.
• Resolve customer issues or complaints in a timely manner.
• Maintain accurate and up-to-date customer records.
• Ensure a positive customer experience by providing exceptional service.

Conocimientos

Fluency in English

Fluency in Spanish

Excellent communication skills

Problem-solving abilities

Attention to detail

Educación

High school diploma or equivalent

Descripción del empleo

A leading customer service provider in Ciudad Juárez, Mexico, is seeking a Bilingual Customer Service Representative to assist customers in both English and Spanish. The role involves handling inquiries, maintaining records, and ensuring customer satisfaction. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills. This position offers health insurance, flexible schedules, and a work-from-home option.