Bellboy de Temporada — Servicio 5★ y Lujo

Auberge Resorts LLC; Solidaridad; Híbrido; MXN 150.000 - 230.000; Jornada completa

Descripción de la vacante

Etéreo at Auberge Collection in Riviera Maya seeks a guest services associate to warmly welcome guests, assist with luggage, and ensure a seamless first and last impression. You will help coordinate arrivals and departures, safeguard belongings, and maintain a polished entry area with discretion and care.

The role requires a year of similar experience, a courteous demeanor, and the ability to work rotating shifts, weekends, and holidays in a luxury hotel environment.

Formación

• Experience in luxury hotels is preferred.
• Conversational English required.
• Ability to maintain discretion and privacy with guest belongings.

Responsabilidades

• Welcome guests upon arrival and bid farewell at departure with personalized service.
• Assist with luggage and deliver to rooms per service standards.
• Anticipate guest needs and coordinate departures and arrivals accordingly.
• Safeguard and deliver luggage and belongings following procedures.
• Keep entrance and luggage areas clean, organized, and well-maintained.
• Follow up on guest requests and communicate updates to the team.
• Maintain discretion and professional attitude at all times.

Conocimientos

Conversational English

Genuine service orientation

Strong organizational skills

Discretion

Professional appearance

Flexibility to work rotating shifts

Descripción del empleo

Etéreo at Auberge Collection in Riviera Maya seeks a guest services associate to warmly welcome guests, assist with luggage, and ensure a seamless first and last impression. You will help coordinate arrivals and departures, safeguard belongings, and maintain a polished entry area with discretion and care.

The role requires a year of similar experience, a courteous demeanor, and the ability to work rotating shifts, weekends, and holidays in a luxury hotel environment.