Banamex Relationship Associate ZAPOPAN

Citibank (Switzerland) AG; Región Centro; Hybrid; MXN 180,000 - 280,000; Full time

Job summary

Banamex is seeking a Relationship Associate in Zapopan, Jalisco, Mexico. This entry‑level role supports day‑to‑day client servicing, validates client data in relevant systems, and coordinates with internal departments to resolve client needs.

With 0–2 years of relevant experience and a Bachelor’s degree, you will analyze client data, generate reports, and help assess risk in business decisions, upholding Citi’s compliance standards.

Qualifications

• 0-2 years of relevant experience in client services or banking.
• Bachelor’s degree required.

Responsibilities

• Provide day-to-day client servicing and ensure timely issue resolution.
• Validate client data and documents in systems.
• Coordinate across internal departments to resolve client needs.
• Analyze client data and generate reports as needed.
• Assess risk in business decisions and escalate control issues.

Skills

Client servicing

Data validation

Cross-functional coordination

Reporting

Risk awareness

Education

Bachelor's degree

Job description

## Banamex Relationship Associate ZAPOPANApply: Hybrid: Zapopan Jalisco Mexico: Full time: Posted Yesterday: End Date: October 13, 2026 (5 days left to apply): 26999931The Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **Responsibilities:*** Provide day-to-day client servicing, handle and provide timely resolution to client issues.* Validates client data and documentation in relevant systems.* Takes the lead to coordinate and follow-up across internal departments to solve client needs.* Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.* Analyzes client data and provides reporting as needed.* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.**Qualifications:*** 0-2 years relevant experience**Education:*** Bachelors degreeThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.