Banamex - Relationship Associate - BEI Mty

Citibank (Switzerland) AG; San Pedro; Híbrido; Confidencial; Jornada completa

Descripción de la vacante

Banamex, ubicado en San Pedro Garza García, Nuevo León, promueve una posición de Relationship Associate BEI Mty en modalidad híbrida. El rol requiere servicio al cliente, validación de datos y coordinación interdepartamental para resolver requerimientos de clientes.

Se solicita bachillerato y 0–2 años de experiencia relevante, con dominio de Microsoft Office. Ubicación de trabajo en Monterrey, con posibilidad de desarrollo y cumplimiento regulatorio en el área.

Formación

• 0-2 años de experiencia relevante.
• Dominio de Microsoft Office.
• Capacidad para trabajar bajo presión y cumplir plazos.

Responsabilidades

• Proporcionar atención diaria al cliente y resolver sus problemas de forma oportuna.
• Validar datos y documentación del cliente en los sistemas pertinentes.
• Coordinar seguimiento entre departamentos para resolver necesidades del cliente.
• Analizar datos del cliente y generar informes cuando sea necesario.
• Evaluar riesgos al tomar decisiones de negocio y garantizar cumplimiento de leyes y regulaciones.

Conocimientos

Microsoft Office

Educación

Bachelor's degree

Descripción del empleo

## Banamex - Relationship Associate - BEI MtyApply: Hybrid: San Pedro Garza Garcia Nuevo Leon Mexico: Full time: Posted Today: End Date: September 26, 2026 (4 days left to apply): 26994950The Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **Responsibilities:*** Provide day-to-day client servicing, handle and provide timely resolution to client issues.* Validates client data and documentation in relevant systems.* Takes the lead to coordinate and follow-up across internal departments to solve client needs.* Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.* Analyzes client data and provides reporting as needed.* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.**Qualifications:*** 0-2 years relevant experience**Education:*** Bachelors degreeThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.* Recién Egresados* Entre 0 y 2 años de experiencia relevante.* Dominio de Microsoft Office.* Capacidad para trabajar bajo presión y administrar plazos de entrega o cambios imprevistos en las expectativas o los requisitos.* Automotivación y atención a los detalles.* Habilidades comprobadas de organización y gestión del tiempo.* Habilidades comprobadas de toma de decisiones y resolución de problemas.* Demuestra de manera constante habilidades de comunicación escrita y verbal clara y concisa.