Banamex Norte Distrito Monterrey Oriente Ejecutivo De Cuenta Pyme Jr

09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex; Monterrey; On-site; MXN 300,000 - 480,000; Full time

Job summary

Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex is seeking a Business Development Officer to attract, maintain, and grow an SME client portfolio with high-value advisory services. The role focuses on understanding client needs, driving portfolio growth, and cross-selling across bank products.

The officer will visit clients, execute campaigns, and collaborate with the Area Coordinator to ensure sales plans are met while maintaining strong compliance with regulations to

Qualifications

• Experience selling financial products.
• Knowledge of financial products, especially credit to companies, and sales techniques.
• Excellent communication skills and effective handling of customer objections to drive sales.

Responsibilities

• Attract, maintain, retain and grow SME client relationships.
• Achieve portfolio growth, cross-sell and retain customers per franchise sales goals.
• Identify client needs through detection to strengthen Customer-Bank relationships.
• Provide high-value advisory services and position the bank as the first option for products.
• Align with campaigns and strategies to boost sales and execute action plans with area coordinators.
• Ensure compliance with controls, regulations and risk management while serving clients.

Skills

Financial product sales

Sales techniques

Communication skills

Objection handling

Education

Bachelor's degree

Job description

The Business Development Officer is in charge of attracting, maintaining, retaining and growing the relationship that he manages with SME clients in his portfolio, offering a high value service on advising on segment products. Serves a consolidated client portfolio.

Responsibilities:

• Ensure compliance with the sales goals defined by the franchise, such as portfolio growth, cross-selling, attracting new customers and retaining current customers of its portfolio.
• Link existing clients by performing needs detection to achieve a greater Customer-Bank relationship.
• Offer a high value service.
• Comprehensive advice to SME clients seeking to solve all the needs of the company, positioning the bank as the 1st option in all the products that the client can acquire.
• Know and execute efficiently the campaigns and strategies defined by the franchise to boost sales growth.
• Execute the action plans agreed with the Area Coordinator to ensure compliance with the sales plan.
• Adequately scale deviations and action plans, generating effective communication with your immediate boss.
• Comply with the controls and regulations established by the institution.
• Visiting clients to understand opportunities for improvement and develop plans in line with the expectations of customers in the area, ensuring the NPS indexes defined at the franchise level.
• Implement and influence in conjunction with your Coordinator in the design of action plans that ensure the achievement of the NPS goal.
• Identify in a timely manner improvements in the service and escalat to its Coordinator.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous experience in selling financial products.
• Knowledge of financial products, especially credit to companies, sales techniques.
• Excellent communication skills and management of objections with customers to achieve effective sales

Education:

• Bachelor’s/University degree or equivalent experience

Job Family Group:

Consumer Sales

Job Family:

Consumer Business Development

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.