Banamex | Distrito Zamora | Ejecutivo Pyme Jr.

09516 Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex; Zamora; On-site; MXN 360,000 - 600,000; Full time

Job summary

Banco Nacional De Mexico, S.A., Integrante Del Grupo Financiero Banamex is seeking a Business Development Officer to manage relationships with SME clients, attract and retain business and provide high-value advisory on segment products.

The role focuses on growing the portfolio, cross-selling, understanding client needs, and delivering exceptional service while complying with bank policies and regulatory requirements.

Qualifications

• Previous experience in selling financial products.
• Knowledge of financial products, especially credit to companies, sales techniques.
• Excellent communication skills and management of objections with customers to achieve effective sales

Responsibilities

• Achieve portfolio growth and cross-sell to attract new customers.
• Link existing clients by detecting needs to deepen the customer-bank relationship.
• Offer high value service and comprehensive advice to SME clients.
• Execute campaigns and strategies defined by the franchise to boost sales.
• Visit clients to understand opportunities and develop improvement plans.
• Escalate issues to Coordinator when needed.
• Comply with controls and regulations, and manage risk transparently.
• Align action plans with Area Coordinator to meet the sales plan.
• Measure performance with defined metrics and deliver exceptional client experience.

Education

Bachelor’s/University degree or equivalent experience

Job description

The Business Development Officer is in charge of attracting, maintaining, retaining and growing the relationship that he manages with SME clients in his portfolio, offering a high value service on advising on segment products. Serves a consolidated client portfolio. Responsibilities:

• Ensure compliance with the sales goals defined by the franchise, such as portfolio growth, cross-selling, attracting new customers and retaining current customers of its portfolio.
• Link existing clients by performing needs detection to achieve a greater Customer-Bank relationship.
• Offer a high value service.
• Comprehensive advice to SME clients seeking to solve all the needs of the company, positioning the bank as the 1st option in all the products that the client can acquire.
• Know and execute efficiently the campaigns and strategies defined by the franchise to boost sales growth.
• Execute the action plans agreed with the Area Coordinator to ensure compliance with the sales plan.
• Adequately scale deviations and action plans, generating effective communication with your immediate boss.
• Comply with the controls and regulations established by the institution.
• Visiting clients to understand opportunities for improvement and develop plans in line with the expectations of customers in the area, ensuring the NPS indexes defined at the franchise level.
• Implement and influence in conjunction with your Coordinator in the design of action plans that ensure the achievement of the NPS goal.
• Identify in a timely manner improvements in the service and **escalate** to its Coordinator.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous experience in selling financial products.
• Knowledge of financial products, especially credit to companies, sales techniques.
• Excellent communication skills and management of objections with customers to achieve effective sales

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Consumer Sales

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Job Family:

Consumer Business Development

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Time Type:

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Most Relevant Skills

Please see the requirements listed above.

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