BANAMEX KYC Operations Analyst

Citigroup Inc.; Ciudad de México; On-site; MXN 420,000 - 540,000; Full time

Job summary

The KYC Operations Analyst 2 at Citigroup Inc. in Mexico City plays an intermediate role in AML monitoring, governance and regulatory reporting in coordination with Compliance.

You will develop and manage Citi's internal KYC program, review client profiles, ensure documentation meets local regulations and Citi standards, and keep records up to date. You will follow up with clients, monitor KYC records, support action planning for expiring documents, and escalate issues with sound judgment while

Qualifications

• 0-2 years of relevant experience.
• Experience in banking operations, preferably in the client account opening and pre-requirements process.
• Licenciatura Económico-Administrativa concluida (Carta Pasante con historial académico al 100% o Título y Cédula).

Responsibilities

• Conduct client profile reviews for customer accounts.
• Review all information and documentation ensuring compliance with local regulation and Citi standards.
• Update KYC forms and client profiles according to policy requirements.
• Follow up with clients to ensure information is received before due dates.
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Excel Intermedio

Education

Bachelor's degree/University degree or equivalent experience

Job description

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Support execution of business decisions within the function by translating direction into actionable steps and ensuring effective follow‑through. Address non‑routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope. Support effective functioning of the business area by ensuring processes are implemented consistently and outputs meet expected standards. Will operate across varied and evolving situations, exercising discretion to respond to changing requirements and priorities, while ensuring reliability, timeliness, and quality in execution within defined scope.
• Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Will evaluate business requirements by analyzing complex issues, forming well‑reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigor, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.
• Independently exercise judgement and decision-making in managing day‑to‑day responsibilities, including evaluating complex situations, resolving issues, and determining appropriate courses of action. Drive and influence delivery of work within area of responsibility, contributing to operational priorities and ensuring progress against timelines. Will be accountable for delivery outcomes, including quality and timelines, and may have a measurable impact on business results within scope. In addition, will provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps to ensure delivery meets expected standards. Take ownership of decisions and deliverables within remit, applying analytical thinking and professional expertise to solve problems and ensure effective outcomes.

Qualifications:

• 0-2 years of relevant experience
• Experience in banking operations, preferably in the client account opening and pre-requirements process.

Education:

• Bachelor's degree/University degree or equivalent experience

En Banamex buscamos talento para integrarse como Analista KYC (Operación CBSU).

Si cuentas con experiencia en Prevención de Lavado de Dinero (AML/PLD), procesos KYC, cumplimiento regulatorio y atención a clientes dentro del sector financiero, te invitamos a formar parte de un equipo estratégico que contribuye directamente a la gestión de riesgos y al fortalecimiento de la cultura de cumplimiento de la institución.

Principales responsabilidades

• Ejecutar procesos de Conoce a tu Cliente (KYC) y actualización de expedientes conforme a la regulación vigente y políticas internas.
• Analizar información y documentación para validar perfiles de clientes y detectar posibles riesgos.
• Garantizar el cumplimiento oportuno de requerimientos regulatorios mediante el seguimiento y actualización de información de clientes.
• Gestionar controles preventivos asociados a registros KYC, monitoreando vencimientos y planes de acción.
• Mantener interacción constante con clientes para la obtención, validación y actualización de documentación.
• Contribuir a la identificación, mitigación y escalamiento de riesgos de cumplimiento, protegiendo la integridad de la institución y sus clientes.

Perfil requerido

• Licenciatura Económico-Administrativa concluida (Carta Pasante con historial académico al 100% o Título y Cédula).
• Experiencia mínima de 1 año en Sector Financiero:
• Atención y contacto telefónico con clientes.
• Apertura de cuentas bancarias.
• Procesos KYC.
• Validación documental.
• Conocimiento en:
• Artículo 115 de la Ley de Instituciones de Crédito.
• Prevención de Lavado de Dinero (PLD/AML).
• Conoce a tu Cliente (KYC).
• Políticas globales y locales de cumplimiento.
• Excel Intermedio (indispensable):

¿Qué ofrecemos?

• Integrarte a una de las instituciones financieras más relevantes del país.
• Oportunidades de desarrollo profesional y crecimiento dentro de una organización global.
• Aprendizaje continuo en procesos regulatorios, gestión de riesgos, Compliance y Prevención de Lavado de Dinero.
• Participación en equipos de alto desempeño con exposición a procesos estratégicos del negocio.
• Esquema integral de prestaciones y beneficios corporativos.

¿Por qué unirte a Banamex?

Porque tendrás la oportunidad de desarrollar una carrera en un área clave para el sector financiero, contribuyendo directamente al cumplimiento regulatorio, la protección de nuestros clientes y la mitigación de riesgos. Buscamos profesionales con pensamiento analítico, orientación al detalle y un fuerte compromiso con la excelencia y la integridad.

Job Family Group:

Operations - Services

Job Family:

Business KYC

Time Type:

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.