Banamex Ejecutivo de Cuenta Pyme - Mexicali, BC

Banamex; Mexicali; Presencial; MXN 450.000 - 750.000; Jornada completa

Descripción de la vacante

Citi in Mexicali, Baja California is seeking a Business Development Officer responsible for attracting, maintaining, and growing the SME client portfolio by offering high value advisory on segment products and strengthening the bank relationship.

You will target portfolio growth, cross-selling, new customers, and retention, while ensuring compliance with internal controls and delivering comprehensive product advice to SME clients.

Formación

• Experience selling financial products.
• Knowledge of financial products, especially credit to companies.
• Excellent communication and ability to handle customer objections to close sales.

Responsabilidades

• Attract, maintain, and grow SME client relationships.
• Achieve portfolio growth through cross-selling and new customer acquisition.
• Provide comprehensive advisory on bank products to SME clients.
• Ensure compliance with sales goals and franchise campaigns.

Conocimientos

Sales of financial products

Financial product knowledge

Credit products

Communication skills

Objection handling

Educación

Bachelor's/University degree

Descripción del empleo

The Business Development Officer is in charge of attracting, maintaining, retaining and growing the relationship that he manages with SME clients in his portfolio, offering a high value service on advising on segment products. Serves a consolidated client portfolio.

Responsibilities:

• Ensure compliance with the sales goals defined by the franchise, such as portfolio growth, cross-selling, attracting new customers and retaining current customers of its portfolio.
• Link existing clients by performing needs detection to achieve a greater Customer-Bank relationship.
• Offer a high value service.
• Comprehensive advice to SME clients seeking to solve all the needs of the company, positioning the bank as the 1st option in all the products that the client can acquire.
• Know and execute efficiently the campaigns and strategies defined by the franchise to boost sales growth.
• Execute the action plans agreed with the Area Coordinator to ensure compliance with the sales plan.
• Adequately scale deviations and action plans, generating effective communication with your immediate boss.
• Comply with the controls and regulations established by the institution.
• Visiting clients to understand opportunities for improvement and develop plans in line with the expectations of customers in the area, ensuring the NPS indexes defined at the franchise level.
• Implement and influence in conjunction with your Coordinator in the design of action plans that ensure the achievement of the NPS goal.
• Identify in a timely manner improvements in the service and escalata
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous experience in selling financial products.
• Knowledge of financial products, especially credit to companies, sales techniques.
• Excellent communication skills and management of objections with customers to achieve effective sales

Education:

• Bachelor’s/University degree or equivalent experience

Job Family Group:

Consumer Sales

Job Family:

Consumer Business Development

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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