BANAMEX - COORDINADOR COMERCIAL AFORE

Citi; Poza Rica; Presencial; MXN 300.000 - 520.000; Jornada completa

Descripción de la vacante

Citi invites an entry level Field Sales Team Lead to guide a team delivering sales support for Citi clients. You will coordinate with the Consumer Sales team to meet targets and ensure seamless service delivery.

Responsibilities include evaluating performance, hiring, and managing accounts while pursuing cross-sell opportunities and risk-aware decision-making. This role emphasizes leadership and customer focus in a financial services setting.

Formación

• Experience in financial sales and customer service is required.
• Management experience is preferred.
• Bachelor’s degree or equivalent experience is required.

Responsabilidades

• Lead a team of field sales staff to deliver Citi’s sales support activities.
• Conduct performance evaluations and manage hiring, disciplinary actions, and terminations.
• Service existing accounts and establish new ones to increase revenue.
• Identify cross-selling opportunities and work toward sales targets.
• Provide product information and advice to Citi clients, outlining features and benefits.
• Assess risk and ensure compliance with laws, policies, and Citi's standards.

Conocimientos

Proactive leadership

Excellent communication

Problem solving

Computer proficiency

Educación

Bachelor’s degree

Descripción del empleo

The Field Sales Team Lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.

Responsibilities

• Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
• Service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
• Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi’s products
• Provide advice and product information to Citi clients as appropriate, outlining features and benefits
• Identify cross-selling opportunities to sell other products
• Achieve or exceed decided sales targets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• Previous relevant experience preferred
• Experience in financial sales, customer service and management required
• Proficient computer skills
• Proactive leadership and motivational skills
• Consistently demonstrates clear and concise written and verbal communication
• Creative problem solving and decision-making skills

Education

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Consumer Sales

Job Family

Field Sales

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.