Azure DevOps Engineer / Site Reliability Engineer (SRE)

Concentrix Catalyst Technology Mexico, S.A. de C.V.; Estado de México; Remote; MXN 700,000 - 1,000,000; Full time

Job summary

Concentrix Catalyst Technology Mexico, S.A. de C.V.

is seeking an Azure DevOps Engineer / Site Reliability Engineer (SRE) to design and run robust CI/CD pipelines, automate cloud infrastructure, and ensure reliable performance in a Microsoft Azure environment. You will work with Docker, Kubernetes, Terraform, and scripting in Python, Bash, or PowerShell, while collaborating with development teams and maintaining security practices.

Qualifications

• Advanced English with strong written and verbal communication.
• Professional experience in DevOps, Cloud Engineering, SRE, or related field.
• Hands-on with CI/CD tools (Jenkins, GitLab CI, GitHub Actions).
• Strong experience with Microsoft Azure cloud services.
• Experience with Docker and Kubernetes.
• Proficiency in scripting languages (Python, Bash, PowerShell).
• Experience with monitoring/logging tools (Prometheus, Grafana, ELK Stack).
• Knowledge of Git platforms (GitHub/GitLab).
• IaC experience with Terraform.
• Strong networking and security fundamentals.

Responsibilities

• Design, implement, and maintain CI/CD pipelines to enable reliable software delivery.
• Automate infrastructure provisioning, configuration, deployment processes.
• Manage and optimize Azure cloud infrastructure and services.
• Monitor and improve system performance, reliability, scalability, and availability.
• Collaborate with development teams for smooth deployment and operation.
• Implement and maintain security best practices across infra and deployments.
• Troubleshoot infrastructure, deployment, and system issues promptly.
• Participate in on-call rotations and incident response.
• Identify opportunities for automation and continuous improvement.

Skills

English proficiency

DevOps experience

Collaboration

Troubleshooting

Security mindset

Tools

Jenkins

GitLab CI

GitHub Actions

Azure

Docker

Kubernetes

Python

Bash

PowerShell

Terraform

Prometheus

Grafana

ELK Stack

Git

Job description

Job Title: Azure DevOps Engineer / Site Reliability Engineer (SRE) Job Description We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces\", \"Best Companies for Career Growth\", and \"Best Company Culture\", year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are looking for a talented and motivated Azure DevOps Engineer / Site Reliability Engineer (SRE) to join our team. The ideal candidate will have a strong background in software engineering, systems administration, cloud infrastructure, and automation, with a passion for continuous improvement, reliability, and operational excellence.

Key Responsibilities

• Design, implement, and maintain CI/CD pipelines to support efficient and reliable software delivery.
• Automate infrastructure provisioning, configuration, and deployment processes.
• Manage and optimize cloud infrastructure and services in Microsoft Azure.
• Monitor and improve system performance, reliability, scalability, and availability.
• Collaborate closely with development teams to ensure smooth deployment and operation of services.
• Implement and maintain security best practices across infrastructure and deployment processes.
• Troubleshoot and resolve infrastructure, deployment, and system issues in a timely manner.
• Participate in on-call rotations and incident response activities.
• Identify opportunities for automation and continuous improvement to increase operational efficiency and reduce manual effort.

Required Skills and Qualifications

• Advanced/Fluent English – strong communication skills, both written and verbal.
• Professional experience in DevOps, Cloud Engineering, Site Reliability Engineering, or a related field.
• Hands-on experience with CI/CD tools, such as Jenkins, GitLab CI, or GitHub Actions.
• Strong experience with Microsoft Azure cloud services and infrastructure.
• Experience with Docker and Kubernetes.
• Proficiency in scripting/programming languages such as Python, Bash, and/or PowerShell.
• Experience with monitoring and logging tools such as Prometheus, Grafana and ELK Stack.
• Strong knowledge of Git and Git-based platforms, including GitHub and/or GitLab.
• Hands-on experience with Infrastructure as Code (IaC), particularly Terraform.
• Strong understanding of networking and security principles.
• Experience with networking concepts such as VNet, DNS, load balancing, and firewalls.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and collaboration skills.

Preferred Skills

• Knowledge or experience applying Site Reliability Engineering (SRE) principles to improve system reliability, availability, and uptime.
• Experience with configuration management tools such as Ansible or Chef.
• Experience with databases such as MongoDB, MySQL, or PostgreSQL.
• Experience with Azure automation and automation scripting using Python and Shell.
• Experience integrating Azure IoT solutions and Event Hubs for real-time data processing.
• Experience working with Agile development methodologies.

Location / Language / Time Type

Location: MEX Work-at-Home Language Requirements: Time Type: Full time

Mission

Hi, we’re Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world’s best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.