Auxiliar de Atención al Cliente

UPS Supply Chain Solutions, Inc.; Benito Juárez; Hybrid; MXN 268,000 - 402,000; Full time

Job summary

UPS in Mexico is seeking a customer service professional to provide excellent support across multiple groups, ensuring timely and accurate completion of projects and requests.

The role involves documenting incoming information about customers' concerns and investigating evidence until cases are resolved, with additional tasks as needed.

Responsibilities

• This position provides excellent customer service and supports multiple groups.
• Ensures the timely and accurate completion of projects and requests.
• Documents incoming information regarding the customer’s concern and investigates all evidence until the case is completed.
• Performs other tasks as requested.

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position provides excellent customer service and supports multiple groups. He/She ensures the timely and accurate completion of projects and requests. this position documents incoming information regarding the customer’s concern and investigates all evidence until the case is completed. He/She performs other tasks as requested.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.