Automations Specialist

Agent; Ciudad de México; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A coaching and customer service company is seeking a highly skilled Automation Specialist to manage automations and improve operational efficiency. This remote role requires hands-on experience with automation platforms like Make.com, Zapier, or n8n. The ideal candidate will own the design and implementation of automated workflows that connect multiple systems and streamline processes in a fast-paced environment. Strong problem-solving skills and the ability to work independently are essential.

Formación

• Must have expertise in Make.com, Zapier, or n8n.
• Ability to design workflows that connect multiple systems.
• Experience in building complex multi-step automations.

Responsabilidades

• Build and manage automations using tools like Make.com.
• Create workflows connecting CRM, email platforms, and internal tools.
• Analyze and convert manual processes into automated solutions.

Conocimientos

Automation/Integration Platform Expertise

Designing workflows

Troubleshooting workflows

Fast iteration and implementation

Clear communication

Herramientas

Make.com

Zapier

n8n

Google Calendar API

Descripción del empleo

Automations Specialist

Location: Remote from Anywhere in LATAM

Hours: 10 am – 7 pm EST (But requires some flexibility)

Compensation: $2000 – $2500/month

About the Company

Our client is a fast-growing coaching and customer service company building scalable systems to support multiple business lines. Their mission is to create sustainable processes, grow rapidly, and empower their team through continuous learning and ownership. they're a high-speed, low-drama, growth-focused environment.

They’re currently seeking a highly skilled Automation Specialist who can take complete ownership of their operational automations—freeing leadership from manual execution so they can scale the business.

About the Role

The Automation Specialist will be responsible for building, maintaining, and improving all automated processes across the company. This includes connecting systems, building workflows, ensuring accurate data flow, updating event automations, and replacing existing manual tasks with efficient, reliable automated solutions.

This role requires someone who is hands‑on, deeply technical with automation platforms, and capable of working with minimal supervision. If you love building systems, solving operational bottlenecks, and making businesses run more efficiently, this role is for you.

Key Responsibilities

Automation & Systems

• Build and manage automations using tools like Make.com (preferred), Zapier, or n8n.
• Create workflows that connect CRM, email platforms, tracking systems, spreadsheets, Zoom, calendars, and internal tools.
• Automate tasks such as:
  • Adding customers to Zoom events automatically.
  • Triggering email reminders and tagging sequences.
  • Updating CRM and tracking systems when specific conditions/events occur.
  • Auto‑adding users to Google Calendar events based on tags.
  • Managing workflow routing based on customer status, event type, and tags.

Workflow Ownership

• Fully own the design, testing, documentation, and deployment of workflows.
• Present automation drafts and iterate quickly based on feedback.
• Maintain existing workflows and update links, triggers, or event logic as events change.

Efficiency & Innovation

• Analyze manual processes and convert them into automated solutions.
• Continuously identify opportunities to streamline operations.
• Help build new internal systems and SOPs as the company grows.

Collaboration

• Attend short daily check‑in meetings.
• Work directly with the Operations Lead for prioritization and approvals.
• Communicate clearly about progress, blockers, and updates.

Required Technical Qualifications

• Automation/Integration Platform Expertise: Make.com (preferred), Zapier, or n8n (You must be able to build—not just manage—complex multi‑step automations)
• Strong experience designing workflows that move data between multiple systems.
• Ability to build logic‑based flows (branching, conditional routing, tagging logic, etc.).
• Ability to troubleshoot and optimize existing workflows.
• Experience connecting:
• CRMs (e.g., Go High Level or similar)
• Email/SMS platforms
• Zoom automation
• Google Calendar API or integrations
• Tracking spreadsheets & databases

Required Soft Skills

• A go‑getter who works with minimal supervision.
• Fast — We value speed, iteration, and rapid implementation.
• Accurate — If you give information, it must be correct.
• Honest and direct — Clear communication, no drama.
• Growth‑oriented — We’re building multiple companies; we want people who want to grow with us.
• Comfortable with chaos — We’re building many systems from scratch; you must thrive in ambiguity.

Nice to Have

Previous experience with: Clickup, Airtable, Asana, Excel/Google Sheets, Vapi, Flow Chat, Meta Business Suite, Popi.ai.