Atlassian Administrator (Workflows, Automations & Dashboards)

EQUALS TRUE; México; A distancia; MXN 1,099,000 - 1,466,000; Jornada completa

Descripción de la vacante

A leading technology firm in Mexico is seeking an experienced Atlassian Administrator to manage Jira and Confluence. Responsibilities include configuring workflows, supporting IT teams, and providing troubleshooting assistance. Candidates should have a strong background in IT administration and 2+ years of relevant experience. This role offers competitive compensation in USD and various benefits, including medical and wellness perks.

Servicios

Paid Company Holidays

Medical, Safety, & Wellness benefits

Free live business language classes

Formación

• 2+ years hands-on experience administering Jira and Confluence.
• Background in IT administration and system integration.
• Experience with Agile methodologies like Scrum and Kanban.

Responsabilidades

• Administer and configure Atlassian tools, manage user accounts.
• Design custom workflows and reporting solutions.
• Support teams with troubleshooting and guidance.

Conocimientos

Jira administration

Confluence administration

System integration

Troubleshooting

Agile methodologies

Scripting and automation

Strong communication skills

Analytical abilities

Educación

Atlassian certification

Descripción del empleo

REMOTE FIRST, INCLUSIVE ALWAYS.

EQUALS TRUE started when a type design geek and a talent nerd decided to create real change in the technology industry workforce. They built the first-in-industry authentic talent partner to help organizations build cultures and scale internationally with the best talent in the Americas.

We are the only organization in Latin America that was founded with a commitment to be inclusive, treat individuals fairly, pay them equally, and provide them with a great professional experience each day, and only want the best. These values are what ground our business model and practices each day.

We are different, awkward, techie, and weird people in all the right ways. So, if you’re looking for a new career partner who’s remote-first, has a true social mission, and only works with companies that share our values, let’s talk about our Atlassian Administrator role today. Here’s what you need to know about this position:

THE WORK

• Administer and configure Jira, Confluence, Bitbucket, and other Atlassian tools, managing user accounts, permissions, and serving as the team’s main point of contact.
• Design and implement custom workflows, automation rules, dashboards, reporting solutions, and enhancements to Jira Service Desks.
• Support IT and other teams with requests, troubleshoot issues, provide guidance and training, and document solutions and user guides.
• Integrate Atlassian products with other tools and systems to streamline processes and ensure smooth data flow.
• Develop specifications, test plans, and automated solutions to extend Jira/Confluence functionality.
• Participate in daily team meetings and weekly one-on-ones with the hiring manager to track progress, ensure alignment, and manage priorities independently.
• Monitor system performance, identify opportunities for optimization, and establish governance policies for tool usage.

NEEDED EXPERTISE

• 2+ years of hands‑on experience administering Atlassian products, particularly Jira and Confluence, including Service Desk configuration.
• Background in IT administration, system integration, and troubleshooting.
• Familiarity with Agile methodologies such as Scrum and Kanban.
• Experience with scripting and automation to improve and extend workflows.
• Strong communication skills for collaborating with IT, development, and other teams.
• Analytical and problem‑solving abilities to handle complex requests and system challenges.
• Atlassian certification preferred (at minimum, the most recent certification).

OUR BENEFITS & PERKS

• We pay in USD on a platform that allows you to convert, allocate, and disburse your salary as you want and into almost any currency that you choose.
• Paid Company Holidays.
• Medical, Safety, & Wellness benefits.
• Free live business language classes.
• …and more perks are being added each quarter.

Interested? Great! Please send us your CV/Resume to start the conversation and learn more about each other. EQUALS TRUE is a global, inclusive talent network of like‑minded software engineers, agileists, and design thinkers. We build and develop safe, inclusive, equitable, and balanced teams for companies that need to scale globally in a socially responsible way.

EQUALS TRUE is inclusive to all and all of our career opportunities. We never exclude qualified people, we practice wage equality, we make every effort to accommodate disabilities, and only work with companies that share our values. We are proud to be a global equal‑opportunity employer. As such, we never discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, age, status as a veteran, or status as an individual with a disability. We also consider qualified applicants with non‑violent and non‑financial related criminal histories.

Additionally, EQUALS TRUE is committed to providing reasonable accommodations for candidates with disabilities throughout our hiring processes. If you need any assistance or accommodations due to a disability, please let us know.

https://equalstrue.tech/