Assistant Manager - Metropolis

Gap Inc.; México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading retail company in Mexico is seeking an Assistant Manager to drive sales and manage store operations. In this role, you will support your team, recruit new staff, and ensure compliance with operational standards. The ideal candidate has 1-3 years of management experience in retail, excellent communication skills, and the ability to lead and inspire a team. This position requires flexibility with scheduling and a passion for retail.

Formación

• 1-3 years of retail management experience required.
• Must be a good communicator with effective interaction skills.
• Ability to work flexible schedules including holidays and weekends.

Responsabilidades

• Support strategies to drive store sales and deliver results.
• Recruit, hire and develop productive Brand Associate and Expert teams.
• Ensure compliance standards are met in all operations.

Conocimientos

Retail management experience

Communication skills

Metric-driven

Leadership and coaching

Educación

High school graduate or equivalent

Descripción del empleo

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best‑in‑class experience to our customers.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fastpaced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
• Ability to travel as required.