Asesor de Tarjetas de Crédito: Impulsa Ventas Financieras

Citigroup Inc.; León; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Citigroup Inc. is seeking an entry-level Field Sales Representative in León, Mexico, to provide customer service and meet sales targets for financial products within an assigned district, in coordination with the Consumer Sales Team. Build client relationships by offering knowledgeable product solutions that fit client needs.

The role emphasizes compliance with financial regulations, cross‑selling across a broad product set, and continuous product knowledge development through training programs.

Formación

• 2-4 years of relevant experience
• Previous experience in financial sales preferred
• Proficient computer and technology skills
• Clear written and verbal communication
• Working knowledge of relevant financial regulations
• Effective problem-solving and negotiation skills
• Influencing and relationship management skills

Responsabilidades

• Establish and maintain high value accounts by providing expert and professional advice and promoting high level portfolios and other financial products
• Perform the necessary processes, procedures and verbal dialogues to effectively customize offers and cross sell an expansive set of products and services to existing customers
• Analyze new and existing client interests, problems, and potential need for new products and services
• Receive and process service requests for clients to achieve their transfer and have a low percentage of rejections in customer certifications
• Develop and maintain product and service knowledge as well as remain current on applicable regulations by attending internal training programs
• Achieve or exceed decided sales targets set by management
• Adhere to strict laws and regulations governing Telesales practices in a complex sales environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Conocimientos

Customer service

Communication skills

Negotiation

Relationship management

Regulatory knowledge

Educación

High School diploma or equivalent

Herramientas

CRM software

Microsoft Office

Descripción del empleo

Citigroup Inc. is seeking an entry-level Field Sales Representative in León, Mexico, to provide customer service and meet sales targets for financial products within an assigned district, in coordination with the Consumer Sales Team. Build client relationships by offering knowledgeable product solutions that fit client needs.

The role emphasizes compliance with financial regulations, cross‑selling across a broad product set, and continuous product knowledge development through training programs.