Area Manager, Worldwide Operations

Amazon; Tepotzotlán; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global retailer is seeking an Area Manager in Tepotzotlán. This role involves leading a team of 20-50 associates in a fulfillment center, focusing on safety, compliance, and performance management. Candidates should have at least 1 year of managerial experience and a Bachelor's degree. This is a non-remote position with a flexible schedule.

Formación

• 1+ years of experience as a people manager.
• 3+ years of general experience.
• English Skills (B2+).
• Flexible work schedule including weekends, nights, and/or holidays.

Responsabilidades

• Lead and develop a team of 20 to 50 associates.
• Ensure compliance and safety programs are followed.
• Communicate policies and maintain team performance.
• Manage performance goals to meet customer demand.

Conocimientos

Leadership

Team management

Safety compliance

Coaching

Communication

Educación

Bachelor's degree or equivalent

Descripción del empleo

Amazon is looking for high‑potential leaders who are ready to own their impact in Amazon Operations as an entry‑level manager. We promise you will have your leadership capacity stretched to its full potential. As a front‑line leader, you will have an opportunity to truly invest in others and develop a people‑focused leadership style, while mastering the tools, processes, and operations that have created the most customer‑centric company on Earth.

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance, and engagement are maintained are core functions of the role.

What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations!

The position is NOT a corporate role and will be located in a Fulfillment Center.

Key Job Responsibilities

• Lead, manage, and develop a team of 20 to 50 Amazon Associates
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
• Create, manage, and support recognition and communication programs
• Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
• Ensure procedures are followed for building security and product loss prevention
• Partner with the management team to establish and maintain quality control standards
• Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
• This role requires working on a 4x3 or 5x2 journal
• The position rotates shifts at least 2‑3 times per year
• This is not a remote position; work location is at Tepotzotlán, Edo. Mex.

Basic Qualifications

• 1+ Years of experience as a people manager
• 3+ Years of general experience
• English Skills (B2+)
• Bachelor's degree or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Solid experience managing department KPIs and driven results

Preferred Qualifications

• Bachelor's degree in business, engineering, operations, supply chain, transportation or related
• Logistics background from Operations environment, preferably from First‑Middle Mile Ops
• MBA or equivalent
• Lean Manufacturing techniques
• Advanced English proficiency (C1+)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.