Area Manager, Worldwide Operations

Amazon; Apodaca; Presencial; MXN 400.000 - 800.000; Jornada completa

Descripción de la vacante

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

seeks an Area Manager to lead and develop a team of Amazon Associates in a Fulfillment Center. You will mentor, coach, and ensure safety, quality, attendance, and engagement while enabling the team to succeed in daily tasks and shifts. The role emphasizes servant leadership, policy communication, and alignment with Amazon's high standards for delivery performance and customer experience, with rotating shifts and a dynamic, fast-paced

Formación

• Bachelor's degree or equivalent
• 1+ years of people management experience
• 3+ years of work experience
• Work flexible schedule including weekends, nights, and holidays
• Speak, write, and read fluently in English
• Knowledge of CEFR level B2/C1 English proficiency

Responsabilidades

• Lead, manage, and develop a team of 20 to 50 Amazon Associates.
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance and taking corrective action when needed.
• Create, manage, and support recognition and communication programs.
• Support all safety programs to ensure a safe work environment for all Associates.
• Ensure procedures are followed for building security and product loss prevention.
• Partner with the management team to establish and maintain quality control standards.
• Develop performance goals and objectives to meet customer demand and ensure accuracy and quality.

Conocimientos

People management

English fluency

Educación

Bachelor's degree

MBA

Herramientas

Six Sigma

Descripción del empleo

Description Amazon is looking for high-potential leaders who are ready to own their impact in Amazon Operations as entry-level managers. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail and are a dynamic, organized self-starter, join our team in Amazon Operations as an Area Manager.

Description As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and coaching your team. As a servant leader, you will ensure that your team of Amazon Associates has all the tools needed to succeed in any task during a shift. Engaging with your team to maintain the highest levels of safety, quality, attendance performance, and engagement are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!

What is fulfillment, you ask? Fulfillment refers to completing a customer's Amazon.com order through the processes of picking, packing, shipping, and delivering their order to meet or exceed their expectations!

• This position is not a corporate role and will be located in a Fulfillment Center

Key job responsibilities

• Lead, manage, and develop a team of 20 to 50 Amazon Associates.
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
• Create, manage, and support recognition and communication programs.
• Support all safety programs compliance to ensure a safe work environment for all Associates.
• Ensure procedures are followed for building security and product loss prevention.
• Partner with the management team to establish and maintain quality control standards.
• Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality.

This role requires working on a 4x3 or 5x2 schedule. The position requires shift rotation 2-3 times per year.

About The Team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree or equivalent
• 1+ years of people management experience
• 3+ years of work experience
• Work flexible schedule including weekends, nights, and holidays
• Speak, write, and read fluently in English
• Knowledge of advanced English at CEFR level B2/C1

Preferred Qualifications

• Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or a related field
• 2+ years of logistics operations experience
• Masters of Business Administration (MBA) in business, data science, public administration, finance, engineering, human resources or related field
• Knowledge of six Sigma/Lean processes

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A10407876