Analytics Client Service Intern

MSCI; Monterrey; Presencial; MXN 13.776 - 20.664; A tiempo parcial

Descripción de la vacante

MSCI is currently seeking an Analytics Client Service Intern to join our Client Coverage organization in Monterrey. You will provide first tier support for clients, responding to a variety of questions about MSCI's products.

Your role includes answering client inquiries, analyzing market performance, and maintaining relationships through effective communication. This internship requires strong analytical skills, attention to detail, and the ability to work within a diverse team.

Formación

• Must be available to work for 30 hours.
• Preferred in 6th or 7th semester of studies.

Responsabilidades

• Answer client inquiries about MSCI products.
• Analyze market performance and data for clients.
• Maintain relationships by sharing relevant product information.

Conocimientos

Excellent communication skills in English

Strong analytical and problem-solving skills

Ability to effectively work with diverse cultures

Attention to detail

Independent worker and team player

Educación

Bachelor Degree in Finance, Economics or Mathematics

Descripción del empleo

Your Team Responsibilities

We are currently seeking an Analytics Client Service Intern to join our Client Coverage organization in Monterrey.

The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world. Team members are responsible for responding to a wide variety of methodology, usage, interpretational, and technical questions on both analytical and benchmark products. Client contact is primarily via telephone and email, but occasional travel may be required for on-site presentations or trainings. Client Service Analysts work closely with account managers and consultants to develop and maintain

Your Key Responsibilities

• Answer client inquiries about MSCI products.


• Participate in developing client relationships through proactive follow up on issues raised by clients


• Analyze market performance and data for our clients on a reactive and a pro-active basis


• Maintain relationships by ensuring relevant product and model information is shared with clients


• Provide client feedback to the Coverage, Product Management, Research, and Production groups


• Act as point of contact for routine inquiries and data requests

Your skills and experience that will help you excel

• Excellent communication skills in English


• Strong analytical and problem-solving skills coupled with good logical aptitude


• Ability to effectively work with diverse cultures in a global team; sensitivity and appreciation for diverse cultural norms/styles


• Highly motivated, dynamic, quick learner, hardworking and eager to succeed


• Attention to detail is critical


• Independent worker as well as good team player with a strong sense of ownership


• Availability to work for 30 (a must).


• Bachelor Degree in Finance, Economics or Mathematics preferably in 6th or 7th semester

Equal Opportunity Employer

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [e-mail] and indicate the specifics of the assistance needed. Please note, this e‑mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.