Analista De Remesas, Dotaciones Y Control De Efectivo

Banamex; Chihuahua; Sur place; MXN 134 000 - 201 000; Plein temps

Résumé du poste

Citi is seeking an entry-level Cash and Trade Processing Representative in Chihuahua. You will perform basic cash and trade operations under supervision, ensuring accuracy and quality while supporting the Transaction Services team.

Role requires strong communication, attention to detail, and willingness to learn through structured induction. On-site position with standard weekday hours and team collaboration.

Qualifications

• High school diploma or equivalent.
• Previous relevant experience preferred.
• Pass basic induction and operations training.
• Effective written and verbal communication.

Responsabilités

• Apply basic technical knowledge to ensure efficient customer service that meets quality standards.
• Assist with activities related to compliance and control.
• Follow detailed procedures or explicit instructions under direct supervision.
• Aid in internal and external customer contact.
• Serve as backup processor for team members during high volume periods.
• Demonstrate compliance with laws, rules and Citi policies, protecting clients and assets.

Description du poste

The Cash and Trade Proc Rep 2 is an entry level role responsible for processing basic and routine cash & trade operations in coordination with the Transaction Services team. The overall objective is to perform cash and trade processing activities in a fast-paced environment while focusing on quality, details and accuracy.

Responsibilities:

• Apply basic technical knowledge to ensure efficient customer service that meets quality standards
• Assist with activities related to compliance and control
• Perform job duties by following detailed procedures or explicit instructions under direct supervision
• Aid in internal and external customer contact
• Serve as a backup processor for team members during high volume periods
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Pass basic induction and operations training
• Effective written and verbal communication

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Actividades principales

• Administrar el efectivo para Banco de México
• Recepción y gestión de depósitos, retiros, remesas, concentraciones y dotaciones.
• Manejo de remesas provenientes de Banco de México.
• Registro de las dotaciones en el sistema y resguardo del efectivo en bóveda.
• Atención de retiros solicitados por usuarios y por aproximadamente 15 bancos participantes.

Control y resguardo de efectivo

• Verificación de envases para asegurar que los billetes no presenten alteraciones.
• Resguardo de efectivo en bóveda.
• Preparación de retiros que serán enviados a otras instituciones bancarias.
• Muestreo y revisión física de billetes.
• Validación del envase sin realizar captura directa del efectivo.
• Acomodo de bolsas de valores y solicitud de retiros conforme a requerimientos operativos.

Relación con proveedores

• Coordinación y contacto directo con proveedores de servicios de traslado y manejo de valores.

Experiencia requerida:

• Depósitos y retiros con bancos usuarios, concentración, dotación de remesas de Banco de México y pruebas de calidad de documentación (MCA), Arqueos Sorpresivos a ETV.
• Manejo de Efectivo y actividades propias de corresponsalía
• Se requiere habilidades en el paquete office (Excel, Word, etc.)
• Se realiza esfuerzo físico para cargar bultos de alrededor de 25 kg.
• Coordinar a equipos operativos, tecnológicos y administrativos.

Habilidades técnicas / Competencias que debe tener el Candidato

• Excelentes habilidades para trabajo en equipo y supervisión de equipos de trabajo multidisciplinarios
• Habilidades para transmitir conocimientos específicos de forma práctica y estructurada
• Excelentes habilidades interpersonales de relacionamiento con personal de todos los niveles de una organización.
• Excelentes habilidades de comunicación oral y escrita para la creación y presentación de documentos de trabajo y entregables.
• Atención de problemas de manera inmediata (sentido de urgencia)
• Capacidad de análisis
• Trabajo bajo presión
• Orientación a cumplimiento de objetivos

Lugar de Trabajo (Domicilio Laboral)

• Av. Zarco y 26 # 2600, Col Zarco. Chihuahua Chih.
• Lunes a viernes con horario de 7:00 a.m. a 15:00 p.m. con media hora de comida.

Job Family Group

Operations - Transaction Services

Job Family

Cash Management

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.