AI‑Assisted Graphics & Media Content Reviewer

BITKRAFT Ventures; Ciudad de México; Sur place; MXN 480 000 - 720 000; Plein temps

Avantages offerts par ce poste

30 days Christmas bonus pay

Vacation days in first year

Private health insurance

Home office

Learning budgets

Wellbeing and study support

Volunteer leave

Parental leave

Remote work option for up to 3 months

Conoce México benefit

Résumé du poste

Envato in Mexico seeks a skilled content reviewer to ensure high-quality approval of Print Templates, Social Media assets, and General Graphics. You will assess typography, layouts, and metadata, conducting hands-on reviews across media types and calibrating with peers to maintain standards.

You will mentor others, participate in AI-assisted workflows, and help optimize review processes, leveraging Zendesk to record escalations and ensure timely follow-up.

Qualifications

• 2+ years of professional experience in graphic design, content quality assurance, stock content review, or a related digital media discipline.
• Advanced expertise in Print Templates and General Graphics, including typography, layout, prepress/print readiness, editable files, and technical quality standards.
• Proficiency with Adobe Illustrator, Photoshop, and InDesign; practical knowledge of Keynote, PowerPoint, and Google Slides and their format limitations.
• Practical experience reviewing or producing photography and video, with the ability and willingness to conduct hands-on cross-media reviews following calibration.
• Working familiarity with creative media formats, metadata, licensing, copyright, IP and model/property-release considerations, and marketplace quality standards.
• Experience using review systems, quality metrics, and AI-assisted tools; able to evaluate automated decisions critically and suggest improvements.
• Strong coaching, sound independent judgment, and clear written feedback; excellent written and spoken English and Spanish.

Responsabilités

• Independently review Print Templates, Social Media templates, General Graphics, and related design assets against technical, aesthetic, usability, and marketplace standards.
• Perform hands-on Photo, Video, Motion Graphics, and other media reviews according to documented guidelines and category-specific calibration; flex capacity in response to queue priorities.
• Evaluate editable source files, layout, typography, file structure, compatibility, originality, metadata, and overall customer usability as applicable to each category.
• Handle complex, ambiguous, escalated, and integrity-related content evaluations; elevate legal or IP concerns through established channels.
• Lead reviewer calibrations, support guideline interpretation, and mentor reviewers to improve cross-category accuracy and consistency.
• Partner with Team Leads and Content Operations to monitor incoming volumes, aging queues, productivity, and review quality, supporting workload reallocation when needed.
• Validate AI-assisted review outcomes, identify false positives and negatives, and provide examples and feedback to improve automated checks and reviewer tooling.
• Collaborate with Operations, Developers, and Content Specialists on workflow simplification, review-platform enhancements, and process improvements.
• Use Zendesk and other internal systems to document author/customer escalations and ensure timely follow-up when relevant.
• Assess author portfolios and provide clear, constructive author feedback in line with Envato guidelines and content standards.
• Maintain a flexible allocation of review capacity across calibrated categories, adapting to incoming volumes, backlog levels, and operational priorities in coordination with Team Leads.
• Actively participate in a structured cross-training roadmap, achieving independent review capability in additional Graphics queues within the first six months and supporting broader cross-category coverage within twelve months.

Connaissances

Graphic design

Content QA

Bilingual English/Spanish

Outils

Adobe Illustrator

Photoshop

InDesign

Keynote

PowerPoint

Google Slides

Description du poste

Envato in Mexico seeks a skilled content reviewer to ensure high-quality approval of Print Templates, Social Media assets, and General Graphics. You will assess typography, layouts, and metadata, conducting hands-on reviews across media types and calibrating with peers to maintain standards.

You will mentor others, participate in AI-assisted workflows, and help optimize review processes, leveraging Zendesk to record escalations and ensure timely follow-up.