Adobe Support Developer

Cognizant; Ciudad de México; Presencial; MXN 457,000 - 641,000; Jornada completa

Descripción de la vacante

A leading digital services company in Mexico City is seeking an Adobe Support Developer to support clients with digital experience management. The role involves maintaining and deploying content, operational support, and collaboration with teams to ensure project milestones are met. Ideal candidates will have 2-4 years of relevant experience and strong teamwork skills. The company values inclusivity and offers competitive benefits.

Servicios

Competitive salary and benefits

Training and development opportunities

Formación

• 2-4 years of experience in a digital operations or MarTech support role.
• Basic to intermediate skills in monitoring and diagnosing production incidents.

Responsabilidades

• Maintain and activate digital experiences.
• Provide Level 1 and Level 2 operational support.
• Ensure timely content deployment.
• Collaborate with agencies on project progress.

Conocimientos

Experience with Adobe Experience Manager (AEM)

Digital operations experience

Content management skills

Troubleshooting skills

Teamwork and communication skills

Descripción del empleo

We’re hiring!

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as Adobe Support Developer

Key Responsibilities

• Hands‑on role responsible for the day‑to‑day maintenance and activation of digital experiences
• Quality and timely deployment of content
• Provides essential Level 1 and Level 2 operational support and monitoring/troubleshooting for live promotions and experiences
• Perform hands‑on Content Updates and maintenance for Brand, Customer, or Partner content across all owned channels and sites
• Provide operational and Level 1 support by actively monitoring, troubleshooting, and resolving issues during live experiences
• Closely collaborate with the agencies and DCX teams to track project progress and support the timely completion of milestones established during the kick‑off meeting
• Maintain the audit trail of content changes and assist the Operations Lead with status reporting data.

Required Qualifications

• Demonstrable experience working within Adobe Experience Manager (AEM) and/or Adobe Experience Platform (AEP) for content entry, campaign/promotion configuration, and testing
• 2-4 years of experience in a digital operations, content management, or MarTech support role
• Basic to intermediate skills in monitoring, diagnosing, and resolving production incidents related to digital channels
• Detail‑oriented with strong follow‑up skills to ensure adherence to established QA and deployment processes
• Excellent teamwork and communication skills

Why Cognizant?

• Improve your career in one of the largest and fastest growing IT services providers worldwide
• Receive ongoing support and funding with training and development plans
• Have a highly competitive benefits and salary package
• Get the opportunity to work for leading global companies
• We are committed to respecting human rights and build a better future by helping your minds and the environment
• We invest in people and their wellbeing.
• We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

Igualdad de Empleo y Política de Acción Afirmativa:

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.

At Cognizant we believe than our culture make us stronger!

Join us now!

#BeCognizant #IntuitionEngineered