Account Manager Cloud

TD SYNNEX Multi-Country Area (English); Ciudad de México; Presencial; MXN 300.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Elective Benefits

Career Development Programs

Life Empowerment Assistance Program

Diversity and Inclusion Initiatives

Onboarding Networking Opportunities

Community Engagement Activities

Descripción de la vacante

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive growth across their Cloud solutions portfolio. This role involves strategic planning, engaging with key decision-makers, and leveraging internal resources to maximize business opportunities. The ideal candidate will have a solid background in sales, particularly within Cloud services such as AWS, Azure, or Oracle. Join a company that values diversity, equity, and inclusion, and offers numerous career development opportunities to help you thrive in your professional journey.

Formación

• 2-4 years of experience in Sales roles with a focus on Cloud solutions.
• Strong ability to develop and maintain customer relationships.

Responsabilidades

• Manage customer relationships and maximize revenue from the Cloud portfolio.
• Identify growth opportunities and coordinate internal resources effectively.

Conocimientos

Account Planning

Cloud Solutions

Customer Engagement

Sales

Customer Relationships

Herramientas

CRM

InTouch

Descripción del empleo

About the role:

Account management for a defined set of customers across the TD SYNNEX Cloud portfolio, focusing on the AWS, Azure & Oracle solutions. Responsible for maximizing associated lines of revenue, profit and potential lines of business by managing and developing face to face customer relationships.

What You'll Do:

• Develops the partner (incl. growth opportunities, account planning, digital platforms etc.)

• Be seen as a trusted advisor by proactively maintaining strategic relationships with key decision makers through face to face customer visits.

• Form strategic plans to develop and execute against current business and drive growth.

• Discover and exploit incremental business through excellent customer relationships.

• Coordinate the engagement of internal resources through strong leadership and relationships with internal sales, sales operations and the specialist Business Units (SBU’s).

• Identifies project opportunities together with BDM.

• Gathers information from the customer in order to plan an effective approach that demonstrates an understanding of requirements in order to build a successful proposal.

• Delivers value to customer whilst maintaining expected levels of margin return against balanced product mix.

• Identify customer needs and problems and look to resolve or escalate to the relevant business units.

• Gather customer insights through profiling and analyzing the account set, creating and taking actions to maximize opportunities.

• Ensure timely and accurate completion of essential reporting, profiling and general administration within TD SYNNEX systems, including CRM.

• Drive usage of TD SYNNEX’s e-commerce tool (InTouch) by effectively promoting its benefits with customers.

• Maintain and improve customer Service Level Agreements.

• Develop a clear understanding of TD SYNNEX’s working practices and business objectives to drive customer engagement.

What We're Looking For:

• >2 to 4 years of relevant work experience in Sales roles.

• Commercial experience with Cloud solutions: Azure, AWS or Oracle, especially with IaaS.

TD SYNNEX Statement:

TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiter.

TD SYNNEX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At TD SYNNEX we embody our shared values of Collaboration, Accountability, Integrity, Excellence and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues, company and community.

Key Skills

Account Planning, Business, Cloud Solutions, Customer Engagement, Customer Relationships, Inclusion Strategies, Key Accounts, Sales.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!