ABA Intake Coordinator - Mexico | Remote

OpsArmy Careers; Cuernavaca; A distancia; MXN 551,000 - 827,000; Jornada completa

Descripción de la vacante

A leading healthcare services provider seeks an ABA Intake Coordinator to facilitate intake for families seeking ABA therapy for Autism care. The candidate must have experience in ABA therapy and patient intake, alongside strong communication skills. This is a full-time, remote position where the ideal applicant will ensure a smooth intake process and maintain accurate records. Evening or weekend availability may be required.

Formación

• Prior experience in Applied Behavioral Analysis (ABA) therapy for Autism care required.
• At least 2 years in patient intake, healthcare operations, or customer service.
• Excellent English communication skills (verbal and written).

Responsabilidades

• Contact new inquiries and conduct intake screenings.
• Accurately record intake data in Salesforce.
• Re-engage paused families to improve conversions.

Conocimientos

Empathy

Communication Skills

Organizational Skills

Data Accuracy

Customer Service

Educación

Bachelor’s degree or equivalent work experience

Herramientas

Salesforce

Descripción del empleo

Overview

ABA Intake Coordinator (ABA Therapy for Autism Care / Behavioral) — Full-time | Remote.

The ABA Intake Coordinator is the first point of contact for families seeking Applied Behavioral Analysis (ABA) therapy for Autism care. This role ensures a warm, professional, and efficient intake experience by conducting screenings, gathering information, and coordinating with internal teams to transition families smoothly into the care process.

Apply here: https://operationsarmy.com/application

Key Responsibilities

• Outreach & Screening
• • Contact new inquiries promptly and conduct intake screenings.
  • Collect required information and assess eligibility.
  • Provide compassionate, supportive communication to families.
• Lead Management & Documentation
• • Accurately record intake data in Salesforce (or similar CRM).
  • Convert qualified leads and close out ineligible or unresponsive cases.
• Conversion & Follow-Up
• • Re-engage paused or unresponsive families to improve conversions.
  • Provide after-hours or weekend coverage as needed.
• Collaboration & Quality Assurance
• • Follow standard procedures, scripts, and quality guidelines.
  • Coordinate with intake, clinical, and RCM teams for seamless transitions.
  • Participate in ongoing training and improvement initiatives.

Qualifications

• Prior experience in Applied Behavioral Analysis (ABA) therapy for Autism care required.
• Bachelor’s degree or equivalent work experience preferred.
• At least 2 years of experience in patient intake, healthcare operations, or customer service.
• Proficiency in Salesforce or similar CRM systems.
• Excellent English communication skills (verbal and written).
• Strong empathy, professionalism, and phone presence.
• Detail-oriented, organized, and data-accurate.
• Flexible to work evenings or weekends as needed.

Apply here: https://operationsarmy.com/application