Waiter/ess - In Room Dining-Service

Dubai Parks and resorts; Kuwait City; On-site; KWD 3,000 - 4,200; Full time

Job summary

Jumeirah Messilah Beach is seeking a Waiter to join the In Room Dining team. The role focuses on maintaining high standards of food hygiene, safe handling, and accurate order processing in a luxury setting.

Responsibilities include upholding service standards, FIFO storage, and effective communication with the team and supervisors to ensure seamless dining experiences for in-room guests.

Qualifications

• 1+ year experience in a five-star hotel environment.
• Ability to handle multiple tasks in a multicultural setting.
• Knowledge of international cuisine and general health & safety (HACCP).
• Familiar with using guest-order systems and standard operating procedures.

Responsibilities

• Understand and apply the hotel policy on food hygiene and safe food handling.
• Adhere to service standards for trolley preparation and dish handling.
• Identify and request assistance before any breakdowns occur.
• Ensure outlet items are correctly staged and stored using FIFO rotation.
• Communicate department information effectively with team members.
• Follow ordering procedures to ensure smooth operations.
• Prioritise reducing breakage and engaging colleagues efficiently.
• Support the team to meet business requirements and guest satisfaction.
• Oversee minibar operations and IRD guest orders with supervisors.
• Be familiar with Symphony Micros for guest orders.
• Communicate daily operation challenges with supervisors and outlet management.

Skills

Food hygiene

Multitasking

Guest order handling

Team coordination

Tools

Symphony Micros

Job description

About the job

An exciting opportunity has arisen for a Waiter role to join the In Room Dining team at Jumeirah Messilah Beach.

Your main duties will include:

• To have a complete understanding about the company s policy relating to Food hygiene and Safe Food Handling practices
• To have a complete understanding about the Service standards relating to dish preparation of trolley as per standards for the outlet
• To identify and request assistance if required prior to any breakdowns occurring
• To ensure all the received item for the outlet are accurately stag and stored well with following F I F O rotation
• To ensure all the department information should be well communicating with the other team members
• To have complete understanding about the department ordering procedure to run the operation flowless
• To ensure that always giving the prioritize to reduce the breakage and the colleague s engagements
• To have a complete understanding and the importance of the business requirement to stay and support the team
• To Be responsible for overlooking the operation for Minibar amenities and the Ird guest orders with other supervisors
• To be familiar with Symphony Micros for the guest orders
• Always communicating the daily operation challenges with the supervisor and with the outlet manger

• Should have 1-year minimum experience to work in a five-star hotel.
• Able to handle multiple tasks.
• Work in a multicultural environment.
• Knowledge of the international cuisine.
• Knowledge of HACCP as well as general health & safety in the workplace.