Waiter/ess - Garden Cafe Outlet - Jumeirah Messilah Beach

Jumeirah; Kuwait; On-site; KWD 3,300 - 4,700; Full time

Benefits offered by this job

Tax-free salary

Flights home

Accommodation

Life insurance

Service charge

Job summary

Jumeirah Messilah Beach in Kuwait seeks a professional Waiter/ess to join Garden Cafe. You will deliver professional and friendly service in a luxury dining setting, ensuring guest satisfaction and flawless adherence to standards.

The role requires at least two years in a five-star hotel, strong English communication, and ability to handle busy services. Training and career opportunities with a globally renowned brand are offered.

Qualifications

• 2-year minimum experience in same role in a five-star hotel.
• Experience working in a multicultural environment.
• Ability to handle large restaurants and guest volumes daily.
• Strong English communication and writing skills.

Responsibilities

• Provide professional, friendly, and efficient food and beverage service to guests in accordance with hotel standards.
• Take guest orders accurately, serve food and beverages promptly, and ensure guest satisfaction throughout the dining experience.
• Prepare and maintain the dining area, ensuring cleanliness, proper table setup, and compliance with hygiene and safety standards.
• Handle guest inquiries and special requests professionally, resolve concerns promptly, and coordinate with the kitchen and service team to deliver exceptional service.

Skills

Customer service

English proficiency

Multicultural environment experience

Handling busy environments

Job description

Trending

Job Description

About Jumeirah and the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.

Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.

Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.

About the Job:

An opportunity has arisen for a Waiter/ess to join Garden Cafeat Jumeirah Messilah Beach. The main duties and responsibilities of this role are:

• Provide professional, friendly, and efficient food and beverage service to guests in accordance with hotel standards.
• Take guest orders accurately, serve food and beverages promptly, and ensure guest satisfaction throughout the dining experience.
• Prepare and maintain the dining area, ensuring cleanliness, proper table setup, and compliance with hygiene and safety standards.
• Handle guest inquiries and special requests professionally, resolve concerns promptly, and coordinate with the kitchen and service team to deliver exceptional service.

About You:

• Should have2-year minimum experience in same role in a five-star hotel.
• Work in a multicultural environment.
• Ability to handle large restaurants and guest volumes on a daily basis
• Well versed English communication and writing skills.

Should be able to work under pressure in a customer service environment

About the Benefits:

We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.