Travel Sales Agent

OFFTO; Kuwait City; On-site; KWD 10,000 - 17,000; Full time

Benefits offered by this job

Fixed salary

Sales commission

AI tools

Growth opportunities

Job summary

OFFTO, a Kuwait-based travel platform, is hiring for a full-time on-site sales role at the 47th Floor Crystal Tower, Sharq. You will convert inbound app/WhatsApp leads, design trips, and close bookings, including flights via Amadeus, hotels, insurance, and extras.

You will work with ready-to-buy customers, meet monthly sales targets, and use AI tools in a tech-driven environment to grow with Kuwait's fastest-growing travel platform.

Qualifications

• Currently residing in Kuwait with transferable residency.
• Proficiency in Amadeus, including ticketing and reissues.
• Min 3 years in travel sales with proven targets.
• Fluent Arabic and excellent English.
• Experience with live chat and CRM systems.
• Strong negotiation and persuasion skills.

Responsibilities

• Convert inbound leads from the app and WhatsApp into confirmed bookings.
• Issue flight tickets via Amadeus and handle changes, reissues, and refunds.
• Book hotels and packages from direct suppliers and DMCs.
• Build lasting customer relationships and document every interaction in our CRM.
• Meet monthly sales and profitability targets.

Skills

Amadeus ticketing

Negotiation

Arabic fluency

English proficiency

CRM experience

Live chat support

Tools

Amadeus

CRM systems

WhatsApp

Job description

OFFTO is a Kuwait-based travel platform serving GCC travelers, with over 1M app downloads. We sell travel packages designed from real travelers' experiences, and we back our sales team with technology that makes closing deals easier, not harder.

This is a full-time on-site role at our office on the 47th Floor, Crystal Tower, Sharq. You will receive ready-to-buy customers from our app and WhatsApp, understand their needs, design the right trip for them, and close the sale. You will also execute the full booking cycle: flights via Amadeus, hotels, insurance, and additional services.

Responsibilities

• Convert inbound leads from the app and WhatsApp into confirmed bookings
• Issue flight tickets via Amadeus and handle changes, reissues, and refunds
• Book hotels and packages from direct suppliers and DMCs
• Build lasting customer relationships and document every interaction in our CRM
• Meet monthly sales and profitability targets

Requirements

• Currently residing in Kuwait with a transferable residency (mandatory)
• Proficiency in Amadeus, including ticketing and reissues (mandatory)
• Minimum 3 years of experience in travel sales with a proven record of hitting targets
• Fluent Arabic and excellent English
• Experience handling customers through live chat and CRM systems
• Strong negotiation and persuasion skills

What We Offer

• Fixed salary + sales commission
• A tech-driven environment with AI tools supporting your daily work
• Growth opportunity with Kuwait's fastest-growing travel platform