Training Officer

Alghanim Industries; Kuwait; On-site; KWD 12,000 - 18,000; Full time

Job summary

Alghanim Industries seeks an experienced Trainer for SCM training programmes and MHE instruction. You will plan, deliver, and evaluate training across the warehouse operations, conduct new starter and refresher MHE training, and support safety and staff inductions.

The role requires 4–5 years in logistics warehousing, bilingual English/Arabic, and relevant T&D certifications. Strong communication, organisational, and MS Office skills are essential for success.

Qualifications

• Proven work experience as Trainer or coordinator/facilitator.
• Must be a MHE operative with minimum 2 years experience.
• Multi-skilled trainer capable of delivering diverse MHE courses.
• Proven ability to complete full training cycle (needs assessment, objectives, design, delivery, evaluation).
• Strong communication skills; bilingual English/Arabic preferred.
• Excellent interpersonal and written/verbal communication.
• Good organisational and self-management skills.
• Administrative skills to manage training programmes.
• MS Office and presentation skills competency.
• Ability to assess training needs and deliver varied programmes (MHE, Defensive driving, First Aid, Customer care).
• Ability to communicate effectively with individuals and groups; work under time constraints.
• Degree or Diploma or equivalent required; MHE instructor certification preferred.
• 4-5 years experience in a professional logistics warehousing environment.

Responsibilities

• Plan, direct and conduct overall training programme for employees working with SCM.
• Carry out new starter Novice MHE training.
• Carry out MHE operator refresher training.
• Support the wider business units with MHE training as required.
• Carry out Defensive driving training.
• Carry out Staff Inductions.
• Carry out First Aid and Fire awareness training for staff as required.
• Attend monthly site safety meeting and update on all matters relating to operator MHE training.
• Set goals, priorities and broad objectives for staff MHE training in collaboration with line managers and employees to reduce accidents.
• Facilitate training sessions, develop objectives and ensure achievement.
• Coordinate safety activities of all safety and training personnel to maximise benefit across the company.
• Involve in investigating MHE incidents and accidents.
• Evaluate and review procedures to minimise risk of accident and injury.
• Supervise and participate in accident/incident investigations.
• Ensure optimum level of customer satisfaction and compile feedback to analyse staff work.
• Coordinate with line managers to assess training needs of departments.
• Evaluate competency of trainees to work with employees of varying knowledge and skill levels.
• Manage and maintain in-house training facilities and equipment.
• Research and recommend new training methods.
• Assess training effectiveness and integrate taught skills into daily work.

Skills

Trainer

MHE operation

Bilingual English Arabic

Training cycle

MS Office

Communication skills

Organizational skills

Safety training

MHE instructor cert

Logistics warehousing exp

Education

Degree or Diploma or equivalent

MHE instructor certification (preferred)

Tools

MS Office

Presentation software

Job description

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Responsible for developing the knowledge and skills of a company’s workforce. Ensure that the workforce can meet its current and future business objectives, and deliver quality products and services that meet customers’ needs. By developing skills and helping individuals reach their potential, trainer helps to build employee satisfaction, making it easier for company to attract and retain a quality workforce. He is responsible for managing, designing, developing, coordinating and conducting all training programmes across SCM operations.

Job Responsibilities

• Plan, direct and conduct overall training programme for employees working with SCM.
• Carry out new starter Novice MHE training
• Carry out MHE operator refresher training
• Support the wider business units with MHE training as required
• Carry out Defensive driving training
• Carry out Staff Inductions
• Carry out First Aid and Fire awareness training for staff as required.
• Attend monthly site safety meeting and update on all matters relating to operator MHE training
• Set goals, priorities and broad objectives for staff MHE training in collaboration with line managers and employees in order to reduce the cost, severity and frequency of accidents.
• Facilitate in providing training sessions, develop appropriate objectives and ensure achievement for the same.
• Coordinate the safety activities of all safety and training personnel to ensure maximum benefit across the company.
• To be involved in investigating MHE incidents and accidents
• Evaluate and review operating procedures and Safety precautions to minimise the potential for accident and injury.
• Supervise and participate in accident/ incident investigations.
• Ensure optimum level of customer satisfaction and compile all feedback to analyse work of employees.
• Co-ordinate with line managers and supervisors to assess the training needs of individual departments.
• Should evaluate the competency level of individual trainees to enable him work with employees with different knowledge and skill levels.
• Manage and maintain in-house training facilities and equipment.
• Research and recommend new training methods.
• Assess training effectiveness to ensure incorporation of taught skills techniques into employees work behaviour.

Candidate Requirements

• Proven work experience as a Trainer or similar role (coordinator/ facilitator).
• Must be a MHE operative, with a recommended minimum 2 years experience.
• Multi- skilled trainer who can deliver courses for a wide range of MHE.
• Proven ability to complete full training cycle (assess and analyse needs, develop learning objectives, design and develop training programme, coordinate, monitor and evaluate).
• Strong communication skills, preferably bilingual with English and Arabic.
• Excellent Interpersonal, written and verbal communication skills.
• Good organisational and self-management skills
• Administrative skills to manage training programmes.
• Competencies in MS Office and Presentation Skills.
• Skill in analysing and organising information to develop, evaluate and improve safety and training programmes.
• Ability to identify training needs and to facilitate and/ or provide training programme to meet those needs, and to conduct training on a variety of subjects (MHE operator training, Defensive driving, First Aid, Customer care etc).
• Ability to communicate effectively, clearly, and concisely with individuals and groups, both orally and in writing.
• Ability to work under pressures of time constraints and conflicting demands.
• Degree/ or Diploma or equivalent is required, but will accept a combination of education and prior experience.
• Candidate with MHE instructor certification is preferred
• 4-5 years experience in a professional logistics warehousing environment.