System Analyst - Kuwaiti National

Kwtsteel; Ahmadi; On-site; KWD 6,700 - 10,000; Full time

Job summary

Kwtsteel is seeking an IT Support Technician to monitor system performance, ensure optimal operation, and perform routine maintenance tasks across company systems. You will identify and resolve issues promptly and help keep OS security software and patches up to date, contributing to a stable IT environment.

In addition to technical duties, you will provide end-user support, gather new requirements, design and implement changes, and assist in training users.

Qualifications

• Bachelor/Diploma in Computer Science / Engineering.
• 0 to 2 Years.

Responsibilities

• Monitor system performance and ensure optimal operation.
• Perform routine maintenance tasks.
• Identify and resolve system issues promptly.
• Ensuring OS system security software is kept up to date.
• Ensuring OS system patches are applied and up to date.
• Provide support to end-users for system related issues.
• Interact with users to determine new requirements.
• Designing and implement new requirements.
• Assist in training users on the operation of the systems.
• Document troubleshooting steps and solutions for future use.
• Develop user manuals, how to guides and training materials for the systems.
• Update documentation regularly to reflect system changes and updates.

Skills

Basic knowledge of networks

Basic knowledge of computer hardware

Familiarity with general OS systems

Ability to troubleshoot software

SQL queries

Relational databases (MS SQL/Oracle/My

Object-oriented programming language (

Education

Bachelor/Diploma in Computer Science / Engineering

Job description

Job Responsibilities:

• Monitor system performance and ensure optimal operation.
• Perform routine maintenance tasks.
• Identify and resolve system issues promptly.
• Ensuring OS system security software is kept up to date.
• Ensuring OS system patches are applied and up to date.

User support

• Provide support to end-users for system related issues.
• Interact with users to determine new requirements.
• Designing and implement new requirements.
• Assist in training users on the operation of the systems.

Documentation and Reporting

• Document troubleshooting steps and solutions for future use.
• Develop user manuals, how to guides and training materials for the systems.
• Update documentation regularly to reflect system changes and updates.

Required Qualifications:

• Bachelor/Diploma in Computer Science / Engineering

Preferred Experience:

• 0 to 2 Years.

Job-Specific Skills:

• Basic knowledge of networks.
• Basic knowledge of computer hardware.
• Familiarity with general OS systems and Office software.
• Ability to troubleshoot software issues.
• Ability to write and execute SQL queries.
• Understanding of relational databases. (e.g. MS SQL, Oracle, MySQl)
• Basic experience with an object-orientated programming language (e.g. C#, Python)