System Analyst - Kuwaiti National

Kwtsteel; Ahmadi; On-site; KWD 3,906 - 7,254; Full time

Job summary

Kwtsteel in Kuwait is seeking an IT System Support Specialist to monitor system performance, perform routine maintenance, and promptly resolve issues. The role includes ensuring OS security software is kept up to date and that patches are applied.

You will provide user support and help design practical documentation to support ongoing system operations. Ideal candidates have a related degree and up to 2 years of experience, with basic networking, SQL, and programming familiarity to troubleshoot

Qualifications

• Bachelor’s or Diploma in Computer Science or Engineering.

Responsibilities

• Monitor system performance and ensure optimal operation.
• Perform routine maintenance tasks.
• Identify and resolve system issues promptly.
• Ensure OS security software is kept up to date.
• Ensure OS patches are applied and up to date.
• Provide user support for system related issues.
• Document troubleshooting steps and solutions for future use.

Skills

Basic networking

Hardware basics

OS & Office software

Troubleshoot software

SQL queries

Relational databases

OOP language (C#, Python)

Education

Bachelor/Diploma in Computer Science / Engineering

Job description

Job Responsibilities:

• Monitor system performance and ensure optimal operation.
• Perform routine maintenance tasks.
• Identify and resolve system issues promptly.
• Ensuring OS system security software is kept up to date.
• Ensuring OS system patches are applied and up to date.

System Monitoring and Maintenance

• Monitor system performance and ensure optimal operation.
• Perform routine maintenance tasks.
• Identify and resolve system issues promptly.
• Ensuring OS system security software is kept up to date.
• Ensuring OS system patches are applied and up to date.

User support

• Provide support to end-users for system related issues.
• Interact with users to determine new requirements.
• Designing and implement new requirements.
• Assist in training users on the operation of the systems.

Documentation and Reporting

• Document troubleshooting steps and solutions for future use.
• Develop user manuals, how to guides and training materials for the systems.
• Update documentation regularly to reflect system changes and updates.

Required Qualifications:

• Bachelor/Diploma in Computer Science / Engineering

Preferred Experience:

• 0 to 2 Years.

Job-Specific Skills:

• Basic knowledge of networks.
• Basic knowledge of computer hardware.
• Familiarity with general OS systems and Office software.
• Ability to troubleshoot software issues.
• Ability to write and execute SQL queries.
• Understanding of relational databases. (e.g. MS SQL, Oracle, MySQl)
• Basic experience with an object-orientated programming language (e.g. C#, Python)