SPA Manager with hotel experience only / Kuwait

Career Land Center, LLC; Kuwait City; On-site; KWD 36,000 - 72,000; Full time

Benefits offered by this job

Furnished shared accommodation

Airline ticket every 24 months

30 days annual vacation

Arabic language allowance

local government medical insurance & 2

duty meals

complimentary nights at partner hotels

fitness centre access

end-of-service gratuity

uniform laundry/dry cleaning

overtime compensated in hours

50% F&B discount

no probation for internal transfers

15 public holidays

monthly service charge distribution

tiered sick leave

3 months' termination notice

48-hour week, 2 days off

annual salary review

Job summary

Career Land Center, LLC is seeking an experienced Spa Manager in Kuwait to lead daily spa operations at a 5-star hotel, delivering exceptional guest experiences and directing a team of therapists and spa staff to the highest industry standards.

You will oversee service quality, hygiene, and safety, manage bookings and menus, and drive revenue while controlling costs. A strong background in luxury hotel spa leadership and a passion for guest satisfaction are essential for success.

Qualifications

• Currently working in a 5-star hotel spa environment.
• Proven experience in spa management or a senior supervisory role.
• Strong leadership, organizational, and guest service skills.

Responsibilities

• Oversee all daily spa operations, ensuring smooth and efficient service delivery.
• Lead, train, and motivate the spa team.
• Manage spa treatment menus, scheduling, and guest bookings.
• Monitor quality, hygiene, and safety standards throughout the spa.
• Handle guest feedback and resolve service issues.
• Manage spa inventory, retail products, and supplier relationships.
• Support revenue and cost management for the department.

Skills

Spa management

Leadership

Guest services

Team training

Operations management

Job description

A 5-star luxury hotel in Kuwait is seeking an experienced Spa Manager to lead the daily operations of its luxury spa facility, delivering an exceptional guest experience and managing a team of therapists and spa staff to the highest 5-star hotel standards.

Key Responsibilities:

• Oversee all daily spa operations, ensuring smooth and efficient service delivery
• Lead, train, and motivate the spa team
• Manage spa treatment menus, scheduling, and guest bookings
• Monitor quality, hygiene, and safety standards throughout the spa
• Handle guest feedback and resolve service issues
• Manage spa inventory, retail products, and supplier relationships
• Support revenue and cost management for the department

Requirements:

• Currently working in a 5-star hotel spa environment
• Proven experience in spa management or a senior supervisory role
• Strong leadership, organizational, and guest service skills

Benefits:

• Furnished shared accommodation
• airline ticket every 24 months
• 30 days' annual vacation (Kuwait Labour Law)
• Arabic language allowance
• local government medical insurance & workmen's compensation
• duty meals
• complimentary nights at partner hotels after 90 days
• fitness centre access
• end-of-service gratuity
• uniform laundry/dry cleaning
• overtime compensated in hours
• 50% F&B discount at select outlets
• no probation for internal transfers (3 months external hires)
• 15 public holidays
• monthly service charge distribution
• tiered sick leave after 90 days
• 3 months' termination notice
• 48-hour week, 2 days off
• annual salary review