Senior Middleware Engineer - 24x7 Production Support & RCA
International Turnkey Systems - ITS
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
International Turnkey Systems - ITS is seeking an experienced Middleware Technical Support Engineer for a major Islamic bank project in Kuwait. The role focuses on administering, monitoring, and troubleshooting enterprise middleware platforms to ensure high availability, performance, and secure operation of business-critical services.
You will work with OpenShift, WebLogic, API Gateways, IBM MQ, and REST/SOAP services, coordinating with cross-functional teams, performing RCA, and supporting DR
Qualifications
- 5+ years of Middleware/Application Support experience.
- Experience supporting enterprise production environments.
- Experience with WebLogic, OpenShift, API Gateway, and Unix/Linux.
Responsibilities
- Monitor middleware production environments 24x7 and provide ongoing support.
- Troubleshoot application, middleware, and infrastructure issues.
- Perform RCA and implement preventive actions.
- Deploy and validate application releases.
- Support incident, problem, and change management.
- Monitor system health, availability, and performance.
- Coordinate with application, infrastructure, database, and vendor teams.
- Maintain technical documentation and operational procedures.
- Perform capacity planning and performance tuning.
- Support Disaster Recovery (DR) testing.
- Ensure compliance with security and operational standards.
Skills
Tools
Job description
International Turnkey Systems - ITS is seeking an experienced Middleware Technical Support Engineer for a major Islamic bank project in Kuwait. The role focuses on administering, monitoring, and troubleshooting enterprise middleware platforms to ensure high availability, performance, and secure operation of business-critical services.
You will work with OpenShift, WebLogic, API Gateways, IBM MQ, and REST/SOAP services, coordinating with cross-functional teams, performing RCA, and supporting DR
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