Senior Field Service Engineer: Power Systems & Substations

Hitachi Energy Ltd.; Kuwait City; Hybrid; KWD 16,000 - 23,000; Full time

Job summary

Hitachi Energy Ltd. seeks a Field Service Engineer to join a global team shaping the future of energy.

You will perform installation, commissioning, maintenance, testing, troubleshooting, repair, upgrade, and retrofit activities for power systems and electrical equipment across the Hitachi Energy portfolio. This role combines technical expertise with customer engagement, travel opportunities, and continuous professional development.

Qualifications

• Bachelor's degree in Electrical or Mechanical Engineering.
• 3–5 years in field service activities.
• Experience with transformers, substations, HV equipment, power quality solutions, protection and control, grid automation.
• Ability to read technical drawings and wiring diagrams.
• Proficient in written and spoken English.
• Willingness to travel frequently to customer sites, often on short notice, within Egypt and potentially internationally.

Responsibilities

• Install, commission, maintain, test, troubleshoot, repair, upgrade, and retrofit power systems.
• Perform field service per procedures, contracts, and customer expectations.
• Provide on-site and remote technical support.
• Diagnose faults in electrical, mechanical, control and protection systems.
• Conduct preventive and predictive maintenance and suggest improvements.
• Prepare service reports, risk assessments, and site documentation.
• Build customer relationships and identify service opportunities.
• Collaborate with Sales, Project Management, Supply Chain, and others.
• Travel to customer sites locally and internationally.
• Provide timely support for critical service issues and escalations.
• Comply with health, safety, environmental, quality, and regulatory requirements.
• Demonstrate Hitachi Energy's safety and integrity values.

Education

Bachelor's degree in Electrical/Mechanical Engineering

Job description

Hitachi Energy Ltd. seeks a Field Service Engineer to join a global team shaping the future of energy.

You will perform installation, commissioning, maintenance, testing, troubleshooting, repair, upgrade, and retrofit activities for power systems and electrical equipment across the Hitachi Energy portfolio. This role combines technical expertise with customer engagement, travel opportunities, and continuous professional development.