Senior Field Service Engineer, Power Systems & Global Travel

Hitachi Automotive Systems Americas, Inc.; Kuwait City; Presencial; KWD 24 000 - 36 000; Tempo integral

Resumo da oferta

Hitachi Energy Engineering Technologies Co. (KSCC) in Kuwait City is seeking a Field Service Engineer to perform installation, commissioning, maintenance, testing, and troubleshooting of power systems and electrical equipment.

You will deliver on-site and remote technical support, build client relationships, and identify upgrades and service opportunities. The role requires a Bachelor's in a relevant engineering field, 3–5 years of field service experience, and readiness to travel locally and

Qualificações

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline.
• 3 to 5 years of experience in field service, installation, commissioning, maintenance, testing, or related engineering activities.
• Experience with transformers, substations, high-voltage equipment, power quality solutions, protection and control systems, grid automation solutions, or power systems.
• Ability to read and interpret technical drawings, schematics, and wiring diagrams.
• Proficiency in written and spoken English.
• Willingness and ability to travel frequently to customer sites, often on short notice, within Egypt and potentially internationally.

Responsabilidades

• Perform installation, commissioning, maintenance, testing, troubleshooting, repair, upgrade, and retrofit activities for power systems, electrical equipment, and service solutions across the Hitachi Energy portfolio.
• Execute field service activities in accordance with technical procedures, contractual requirements, and customer expectations.
• Provide high-quality technical support both remotely and on-site to resolve customer issues efficiently.
• Diagnose electrical, mechanical, control, and protection system faults and implement effective corrective actions.
• Conduct preventive, predictive, and condition-based maintenance activities, while recommending improvements to enhance equipment performance, reliability, and lifecycle management.
• Prepare accurate service reports, technical documentation, risk assessments, method statements, fault analysis reports, repair records, recommendations, and site documentation in line with company standards.
• Build strong customer relationships and identify opportunities for service agreements, upgrades, modernization projects, digital solutions, spare parts, and refurbishment initiatives.
• Collaborate closely with Sales, Project Management, Supply Chain, and other stakeholders to support customer requirements and contribute to business growth.
• Travel to customer sites locally and internationally, as required.
• Provide timely support for critical service issues and customer escalations to help ensure the reliable operation of customer assets.
• Comply with all applicable health, safety, environmental, quality, and regulatory requirements.
• Demonstrate Hitachi Energy's values of safety and integrity in all aspects of work.

Conhecimentos

English proficiency

Read electrical drawings

Customer engagement

Travel readiness

Formação académica

Bachelor's degree in Electrical/Mechanical Engineering

Descrição da oferta de emprego

Hitachi Energy Engineering Technologies Co. (KSCC) in Kuwait City is seeking a Field Service Engineer to perform installation, commissioning, maintenance, testing, and troubleshooting of power systems and electrical equipment.

You will deliver on-site and remote technical support, build client relationships, and identify upgrades and service opportunities. The role requires a Bachelor's in a relevant engineering field, 3–5 years of field service experience, and readiness to travel locally and