Restaurant Operations & Guest Experience Manager

Caesars Helping Vacancy; Gouvernement Hawalli; On-site; KWD 6,700 - 13,000; Full time

Job summary

Caesars Helping Vacancy is seeking a Restaurant Manager in hospitality and tourism to handle guest complaints, respond to inquiries, and oversee inventory and orders. You will explain dish details clearly and manage restaurant tools to boost productivity.

The role focuses on maintaining high service standards and professional communication with customers and visitors in a dynamic hospitality setting.

Qualifications

• Experience in financial management for restaurants.
• Ability to explain dishes, ingredients and flavors.
• Proficiency with restaurant management tools and software.
• Strong customer complaint handling and communication.

Responsibilities

• Respond efficiently and accurately to customer complaints.
• Address customer queries in a polite, professional, and prompt manner.
• Analyze the existing inventory and order required products in advance.
• Cater to visitor and customer complaints by maintaining high standards of professionalism.

Skills

Financial management

Customer service

Menu knowledge

Restaurant software

Tools

Restaurant management tools

Digital software

Job description

Caesars Helping Vacancy is seeking a Restaurant Manager in hospitality and tourism to handle guest complaints, respond to inquiries, and oversee inventory and orders. You will explain dish details clearly and manage restaurant tools to boost productivity.

The role focuses on maintaining high service standards and professional communication with customers and visitors in a dynamic hospitality setting.