Relationship Manager

Advanced Search; Kuwait; On-site; KWD 28,000 - 50,000; Full time

Job summary

HSBC Kuwait is seeking a Relationship Manager to manage a portfolio of international corporate clients, delivering comprehensive financial solutions and strong client service. You will originate opportunities, coordinate with product specialists, and ensure regulatory compliance while driving revenue growth.

The role requires robust banking experience with MNC subsidiaries, solid credit analysis, and the ability to connect with clients across HSBC’s global network.

Qualifications

• Proven banking experience as a Relationship Manager (or Associate RM) managing/supporting MNC subsidiaries in Kuwait.
• Strong credit and financial analysis capability, with a track record of progressing credit requests and managing a portfolio within risk appetite.
• Strong understanding of the regulatory environment and economic trends impacting corporate banking in Kuwait.
• Strong organisational, analytical, negotiation, communication, teamwork and influencing skills.
• Demonstrated sales discipline and ability to grow revenue, increase wallet share, and deliver NTB results via a needs-based approach.
• Ability to identify opportunities across a broad product set and work effectively with product specialists to execute.
• Languages: Fluent English and Arabic (written and spoken).
• Bachelor’s degree is a must

Responsibilities

• Own and manage a defined portfolio of 40+ MNC subsidiaries as the primary point of contact, building long-term relationships with key decision-makers.
• Drive sustainable revenue growth through a needs-based approach, delivering fair outcomes and strengthening client advocacy.
• Deliver against agreed year-one success measures, including revenue, new-to-bank (NTB) acquisition, lending growth, and wallet share.
• Maintain a strong pipeline through disciplined calling activity, account planning, and effective prioritisation across a large portfolio.

Skills

Relationship management

Credit analysis

Negotiation

Communication

Teamwork

Sales discipline

Education

Bachelor's degree

Job description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking. We are seeking an ambitious individual to join the Global Network Banking team in Kuwait as a Relationship Manager to support the growing business and achieve divisional targets. The Relationship Management role provides dedicated relationship management to a portfolio of international corporate customers with accountability for sales, service, risk and operational delivery.

In this role, key responsibilities include:

Client coverage & growth

• Own and manage a defined portfolio of 40+ MNC subsidiaries as the primary point of contact, building long-term relationships with key decision-makers.
• Drive sustainable revenue growth through a needs-based approach, delivering fair outcomes and strengthening client advocacy.
• Deliver against agreed year-one success measures, including revenue, new-to-bank (NTB) acquisition, lending growth, and wallet share.
• Maintain a strong pipeline through disciplined calling activity, account planning, and effective prioritisation across a large portfolio.

Origination & solution delivery (partner-led)

• Identify client needs and originate opportunities, partnering with product specialists to deliver appropriate solutions (e.g., lending, cash management, trade, FX and other relevant HSBC capabilities).
• Collaborate effectively with Group colleagues across HSBC’s international network to connect clients to the right expertise and solutions.
• Keep abreast of HSBC offerings, competitor activity, and market developments relevant to MNC subsidiaries operating in Kuwait.

Credit, risk & controls

• Manage credit risk proactively for the portfolio, including credit reviews, early warning identification, and timely escalation where required.
• Exercise credit delegation in line with applicable approval authorities, ensuring sound judgement, strong documentation, and adherence to underwriting standards.
• Lead customer due diligence activities and maintain a deep understanding of the client throughout the lifecycle, including ownership of CDD/KYC, trigger events, periodic reviews, and accurate record keeping.
• Confidently manage financial crime risk by identifying, assessing, monitoring, escalating, and mitigating risk in line with applicable standards.
• Ensure adherence to operational risk standards and policies; report any breaches promptly in accordance with local procedures.
• Ensure prompt escalation and sharing of relevant client information so the broader coverage team maintains a complete view of risks and opportunities.

Execution & teamwork

• Manage time and internal support effectively to maximise the quality of client engagement and prioritise activities that drive outcomes.
• Work collaboratively with colleagues across Sales, Product, Risk and Compliance to deliver the best client outcomes while meeting control expectations.

To be successful in the role, you should meet the following requirements:

• Proven banking experience as a Relationship Manager (or Associate RM) managing/supporting MNC subsidiaries in Kuwait.
• Strong credit and financial analysis capability, with a track record of progressing credit requests and managing a portfolio within risk appetite (including working with delegated authority as applicable).
• Strong understanding of the regulatory environment and economic trends impacting corporate banking in Kuwait.
• Strong organisational, analytical, negotiation, communication, teamwork and influencing skills.
• Demonstrated sales discipline and ability to grow revenue, increase wallet share, and deliver NTB results via a needs-based approach.
• Ability to identify opportunities across a broad product set and work effectively with product specialists to execute.
• Languages: Fluent English and Arabic (written and spoken).
• Bachelor’s degree is a must

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hong Kong and Shanghai Banking Corporation Limited.