Receptionist, Bus & Co-Curricular Coordinator (Bi-lingual: Arabic & English)

The English School; Kuwait; On-site; KWD 3,500 - 6,500; Full time

Job summary

The English School seeks a Receptionist, Bus & Co-Curricular Coordinator (Bi-lingual: Arabic & English) to oversee front desk operations, bus services, and co-curricular activities. You will support TES Academy, ECA clubs, trips, and events while improving communication across departments.

The role requires bi-lingual proficiency in Arabic and English, an undergraduate degree, and at least 2 years of administrative experience. Residency under Article 18 in Kuwait is required.

Qualifications

• Undergraduate degree is required.
• Minimum 2+ years of administrative experience.
• Bi-lingual in Arabic and English is essential.
• Article 18 Transferable Residency in Kuwait is required.

Responsibilities

• Reception: ensure smooth front desk operations, greet visitors, manage calls and emails, and maintain attendance and registration records.
• Buses: liaise with Bus Manager and parents, coordinate bus records and schedules, and monitor bus procedures.
• Co-Curricular: administer ECA and clubs, coordinate Academy activities and trips, and support communication among staff, students, and families.

Skills

Administrative experience

Bi-lingual Arabic & English

Education

Undergraduate Degree

Residency Kuwait Article 18

Job description

Job Title: Receptionist, Bus & Co-Curricular Coordinator (Bi-lingual: Arabic & English)

Job Purpose

Oversee smooth running to the Front of School Reception activities, processes and policies.

Oversee smooth running of the TES bus services, coordination with Bus Manager ensuring bus policies and processes are adhered

To provide efficient administrative support for the school’s expanding Academy programme, ensuring smooth coordination for TES Academy, ECA clubs, EDU Activity Camps, trips, and events that enhance students’ educational experience beyond the classroom.

Developing processes of new systems and processes to enhance efficiency and communication at all levels for Buses and CCAs.

Key Responsibilities

Reception

• Ensure the reception area operates smoothly, provides excellent customer service for visitors, pupils, staff and parents.
• Monitoring all incoming calls, email, queries and ensuring professional and prompt responses.
• Manage daily tasks linked to accurate Absence, Late and Sick procedures are administered and where necessary brought to relevant staff attention.
• Ensuring all staff complete two daily registrations reports.
• Implement and monitor end of day procedures and daily changes.
• Line Manage the workload for reception/Admin Assistant for Registrations, buses and CCAs providing support and training when required.

Buses

• Working closely with Bus Transport managers to provide support and co-ordination for bus service.
• Acting as a liaison between the bus company and parents to coordinate information on a daily basis.
• Developing a database of bus pupils for accurate records of bus rotas, end of term and school records.
• Ensuring timely cut offs for school processing of bus pupils being admitted to the bus service.
• Developing safe processes and procedure of bus rules and policies and responsible to communicate this in a timely manner.
• Ensuring daily bus lists are updated accurately, all changes communicated between relevant parties throughout the school, for ECAs, Academies, Swim Squads, BSME & school Productions.
• Address and resolve, and speedily report any complaints/issues that may arise relating to the bus.

Co-Curricular

• Administer and manage the current ECA programme in coordination with the head of CCA programme and Activities Coordinator.
• Maintain accurate records of all co-curricular activities, being ECA ( currently), future TES academy records, EdU Activity camps, trips and future requirements.
• Assist with scheduling, timetabling, registration and communication of weekly activities.
• Develop current manual platforms for all activities and attendance reporting, and assist with development of a new database system when implemented.
• Develop the requirement to transfer to the Oodo platform platform by August 2026.
• Provide credible, reconcilable records for each Activity camp.
• Support communication between staff, students, buses and parents regarding activities, schedules and amendments.

You should have (essential):

• Undergraduate Degree
• 2+ Years administrative Experience
• Bi-lingual (Arabic & English)
• Article 18 Transferable Residency in Kuwait

Personal Qualities

You should have (desirable):

• An ability to engage with people from all walks of life
• Strong organisational skills
• Strong interpersonal skills