Receptionist

Baker Tilly Kuwait; Kuwait City; On-site; KWD 3,600 - 5,400; Full time

Job summary

Baker Tilly Kuwait is seeking a receptionist to join our Kuwait City office immediately. The role is to greet clients, manage front-desk operations, and provide essential administrative support to ensure smooth daily office functions.

The ideal candidate will be fluent in English and Arabic, with strong communication skills and a professional appearance. Two to five years in a related role is preferred. This is an on-site, full-time position based in Kuwait City.

Qualifications

• High school diploma is required; a diploma or bachelor’s degree in business administration or related field is preferred.
• Experience in front-desk, reception or admin support is desirable.

Responsibilities

• Greeting clients and visitors and directing them to the right staff.
• Answering and routing phone calls and messages professionally.
• Manage reception area, meeting rooms, and visitor records.
• Handle mail, couriers, and document distribution efficiently.
• Monitor general email inquiries and forward to relevant teams.
• Provide general admin support including filing, scanning, and photocopying.
• Assist with meeting materials, hospitality, and office supplies.
• Coordinate with audit, tax, advisory, and support teams as needed.
• Maintain strict confidentiality of client information and documents.

Skills

Arabic (Native)

English (Fluent)

Communication skills

Interpersonal skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Office equipment

Confidentiality

Phone etiquette

Education

High school diploma

Tools

Printers & Scanners

Office telephone systems

Calendar management

Job description

Our firm is seeking a receptionist to join on an immediate basis.

Job Objective

Serve as the first point of contact for the firm and ensure professional and welcoming experience for clients, visitors, and business partners. The role includes managing front-desk operations and providing administrative support to facilitate the smooth daily operation of the office.

Job Responsibilities

1. Welcome clients and visitors and direct them to the appropriate employee or department.
2. Answer, screen, transfer, and record incoming calls and messages professionally.
3. Manage the reception area, visitor records, appointments, meeting rooms, and access procedures.
4. Receive, record, distribute, and dispatch mail, courier deliveries, correspondence, and documents.
5. Monitor general email inquiries and direct them to the relevant department or employee.
6. Provide administrative support, including document preparation, scanning, photocopying, filing, and record maintenance.
7. Assist with meeting materials, client hospitality arrangements, and office-supply replenishment.
8. Coordinate with the firm’s audit, tax, advisory, and support-service teams and perform other assigned administrative duties.
9. Maintain strict confidentiality when handling client information, financial records, correspondence, and internal documents.

Qualifications & Requirements

• High school diploma is required; a diploma or bachelor’s degree in business administration, office administration, or a related field is preferred.

Professional Certificates

Not required

Experience (Areas of Expertise)

• Two to five years of experience as a receptionist, front-desk officer, administrative assistant, or similar role.
• Experience in an accounting, audit, consultancy, legal, or professional services firm is preferred.

Required Skills

• Native Arabic and strong written and spoken English.
• Excellent communication, interpersonal, telephone, and client-service skills.
• Proficiency in Microsoft Word, Excel, Outlook, email, and office telephone systems.
• Ability to operate printers, scanners, calendars, and other standard office technology.
• Strong organizational skills and the ability to manage appointments, documents, and multiple requests efficiently.Professional appearance and a friendly, patient, and client-focused approach.
• Strong attention to detail, accuracy, punctuality, reliability, and confidentiality.
• Ability to remain calm under pressure and coordinate effectively with different departments.
• Positive attitude and willingness to support colleagues.