Receptionist.

KDD; Farwaniya; On-site; KWD 3,200 - 4,200; Full time

Job summary

KDD in Kuwait is seeking a receptionist/administrative assistant for front desk duties and visitor handling. You will greet guests, log mail, and guide visitors to their destination while following company HSE practices.

The role requires 1-2 years in front desk and administration, with a Diploma in a technical or administrative field. Proficiency in basic computer tasks and strong communication are essential.

Qualifications

• Effective verbal and written communication with visitors, clients and colleagues.
• Strong customer service and welcoming visitor assistance.
• Handle calls, take messages and transfer politely.
• Balance scheduling, mail handling and reception cleanliness.

Responsibilities

• Receive and log mail; route to recipients with acknowledgment.
• Greet visitors at reception and escort to the correct party.
• Accompany visitors to destinations and announce names.
• Coordinate factory tours per schedule.
• Participate in cross-training as directed.
• Be prepared to rotate with colleagues as needed.
• Adhere to HSE regulations while performing duties.

Skills

Verbal communication

Written communication

Customer service

Phone handling

Multitasking

Teamwork

Professional appearance

Issue resolution

Computer basics

Education

Diploma in technical/admin

Job description

Job Duties Include But Are Not Limited To

• Receive incoming mail, sort it, and log it in a register. Send mail to the intended recipients with a register seeking acknowledgment, including the date and time.
• Greet and receive visitors at the reception area. Ensure that visitors are introduced to the requested party and offer assistance while they wait.
• Accompany visitors to their destination, announcing their names when entering the designated area.
• Coordinate visitor factory tours according to a scheduled roster.
• Participate in cross-training as mandated by the management.
• Be prepared to alternate with colleagues when requested by management.
• Adhere to Health and hygiene, Safety, and Environment (HSE) regulations and working practices of KDD and the State of Kuwait while performing duties.

Required Qualification

Education: Diploma is any of the Technical or administrative

Work Experience: 1 - 2 years of in front desk and administration.

Required Professional Skills.

• Effective verbal and written communication to interact with visitors, clients, and colleagues professionally and courteously.
• Strong customer service skills to greet and assist visitors, answer inquiries, and provide assistance in a friendly and helpful manner.
• Proficiency in handling phone calls, taking messages, and transferring calls accurately and courteously.
• Capability to manage multiple tasks, including scheduling appointments, handling mail, and maintaining a tidy and organized reception area.
• Ability to build positive relationships with a diverse range of people and work effectively in a team.
• Maintaining a professional and neat appearance, reflecting the company's image and values.
• Skill in addressing and resolving common issues or inquiries that visitors may have.
• Basic computer skills for tasks such as email, document handling, and using office software.
• Capacity to handle multiple tasks simultaneously, such as answering calls while assisting visitors or managing appointments.
• Careful attention to detail to ensure accuracy in scheduling, record-keeping, and data entry.