Quality Control Operations Supervisor

Timetech; Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

Timetech in Kuwait City is seeking a Quality Control Supervisor to oversee the 12:30 PM to 9:30 PM shift, ensuring high quality and timely service. You will coordinate technicians and support staff to maintain standards and client satisfaction.

The role requires strong leadership, meticulous attention to detail, and a proactive approach to safety and process improvements within a busy operational environment.

Qualifications

• Experience supervising technicians on shifts.
• Ability to ensure quality and efficiency of services.
• Familiarity with safety procedures and company policies.

Responsibilities

• Oversee technicians and staff during the 12:30 PM – 9:30 PM shift.
• Ensure effective teamwork and coordination across the shift.
• Monitor service quality and compliance with standards.
• Conduct quality inspections of services performed by the team.
• Verify all scheduled work is completed accurately and on time.
• Provide guidance and resolve operational issues for technicians.
• Document completed work and quality checks.
• Ensure adherence to safety procedures and policies.
• Prepare shift reports highlighting results and issues.
• Support continuous improvement to boost efficiency and customer satisfaction.

Skills

Detail-oriented

Leadership

Team player

Under pressure

Problem-solving

Time management

Quality control

Coordination

Safety awareness

Adaptability

Job description

Job Description: Quality Control Supervisor

Position:Quality Control Supervisor

Location:Kuwait City, Kuwait

Working Hours:12:30 PM – 9:30 PM

Job Summary

The Quality Control Supervisor is responsible for ensuring the quality, consistency, and efficiency of all operational activities during the shift. This role works closely with technicians and staff to maintain high service standards, ensure smooth coordination, and verify that all services are completed according to company procedures and customer expectations.

Key Responsibilities

• Supervise technicians and operational staff during the 12:30 PM – 9:30 PM shift.
• Ensure effective teamwork, communication, and coordination between technicians and support staff.
• Monitor service quality and compliance with company standards.
• Conduct quality inspections on services, including:
• Installation of protection systems
• Other technical services performed by the team
• Verify that all scheduled work is completed accurately and on time before the end of the shift.
• Resolve operational issues and provide guidance to technicians when needed.
• Ensure proper documentation of completed work and quality control checks.
• Monitor adherence to safety procedures and company policies.
• Prepare shift reports, highlighting completed work, quality findings, and any issues requiring follow-up.
• Support continuous improvement initiatives to increase efficiency and customer satisfaction.

Skills

Here are professional skills you can include for aQuality Control Supervisor:

• Detail-oriented with a strong focus on quality and accuracy.
• Strong leadership skills with the ability to lead and motivate a team.
• Excellent team player with effective collaboration and communication skills.
• Able to work efficiently under pressure and meet tight deadlines.
• Strong problem-solving and decision-making abilities.
• Excellent organizational and time management skills.
• Ability to monitor, inspect, and maintain high-quality standards.
• Effective coordination with technicians and staff to ensure smooth operations.
• Strong attention to safety procedures and company policies.
• Adaptable, reliable, and committed to continuous improvement.