Operations Lead, Logistics & Inventory Excellence

Boutiqaat; al-Dschahra; On-site; KWD 13,000 - 27,000; Full time

Job summary

Boutiqaat, the region’s leading beauty and lifestyle e-commerce platform is seeking an Operations Team Leader to oversee warehouse, logistics, and inventory operations. You will lead picking, packing, and 3PL coordination to ensure fast, accurate order fulfillment and flawless handovers.

This hands-on role requires a logistics background, strong leadership, and the ability to optimize end-to-end supply chain in a fast-paced environment. Fluent English is preferred; Arabic a bonus.

Qualifications

• Bachelor’s degree in supply chain, logistics, business, or related field.
• 2–5 years in operations, supply chain, logistics, or retail with leadership experience.
• Experience in 3PL warehouse environments preferred.
• Proficient with WMS, ERP, and inventory systems.
• Strong Excel and Google Workspace skills.
• Fluent in English; Arabic a bonus.
• Analytical, data-driven, detail-oriented, with strong communication.

Responsibilities

• Oversee inbound product receipt and accurate processing.
• Liaise with suppliers on POs, QC, and GRN discrepancies.
• Maintain compliance and quality from dock to shelf with attention to detail.
• Ensure customer orders are fulfilled quickly with no delays.
• Manage picking, packing and shipping to meet SLAs.
• Own last-mile coordination with 3PLs and handovers.
• Ensure accurate stock movement, expiry tracking, and FIFO.
• Lead cycle counts, prevent shrinkage, ensure visibility and traceability.
• Handle returns and segregate damaged goods.
• Be the go-to for outbound dispatch and reverse logistics.
• Optimize routes, manage drivers, and COD accounting.
• Partner with third-party providers to match customer expectations.
• Drive performance via KPIs, coaching, and continuous improvement.
• Collaborate across departments for seamless operations and rapid problem resolution.

Skills

Leadership

WMS

ERP

Inventory systems

Excel

Google Workspace

Analytical thinking

Communication skills

Education

Bachelor’s degree in supply chain, Logistics, Business, or related field

Tools

3PL systems

Logistics platforms

Job description

Boutiqaat, the region’s leading beauty and lifestyle e-commerce platform is seeking an Operations Team Leader to oversee warehouse, logistics, and inventory operations. You will lead picking, packing, and 3PL coordination to ensure fast, accurate order fulfillment and flawless handovers.

This hands-on role requires a logistics background, strong leadership, and the ability to optimize end-to-end supply chain in a fast-paced environment. Fluent English is preferred; Arabic a bonus.